Bryan Jenkins was having a conversation the other day with a customer and they talked about the similarity of RunSignup with Costco.
- Efficiency
- Low Cost
- High Quality
- Take Care of Customers
- Take Care of Employees
- Continuous Improvement
When thinking about how we got to 60% market share in the endurance market in the US, these core concepts allow us to have three incredible advantages:
- Best Product
- Best Support
- Low Cost Provider
This is a tough combination to beat. And as long as we maintain our efficiency, we will operate a profitable, growing company that allows us to continue to improve our product and take care of our customers and employees.