RunSignup’s free RaceDay CheckIn displays loyalty of participants by showing the history of repeat years at the race directly at the point of check-in, letting volunteers and staff know whether they’re greeting someone for the first time or welcoming back a multi-year regular. This helps to create an opportunity to recognize loyal repeat participants.
How RaceDay CheckIn Displays Loyalty
When a participant is checking in, RaceDay CheckIn app displays how many times they have previously completed the event. First-timers are identified as new participants, while returning participants show their completion count — two years, five years, ten years.
Why It Matters on Race Day
Having participant history visible without any extra steps gives them a natural opening to acknowledge loyalty — a quick “Welcome back, this is your fourth year!” goes a long way with a participant who has committed to an event repeatedly and encourages their continued loyalty. Repeat registration is a key strategy for events and this feature gives volunteers the context to make that connection without slowing the line down.
The FREE RaceDay CheckIn App: Most Valued By Race Directors and Timers
RunSignup’s RaceDay CheckIn has become the go-to check-in solution for events across the country, handling 7.3 million check-ins in 2025 alone. Events rely on it to manage participant flow efficiently, reduce lines, and give volunteers the tools they need without extensive training.
The app is free and integrates directly with RunSignup’s registration, scoring, and results products. That integration means any update made at check-in — a transferred registration, a bib reassignment, a participant status change — is automatically reflected across registration, RaceDay Scoring, RaceJoy, and results in real time. There’s no manual reconciliation, no data entry after the fact, and no lag between what’s checked in and what shows up in other systems. Events that previously dealt with discrepancies between check-in records and results data find that the seamless sync between products resolves many of the typical race day issues.
Certification for Timers: Add RaceDay CheckIn to Your Race Day Services
For race timers looking to elevate what they offer or create greater operational efficiencies, RunSignup’s RaceDay CheckIn app represents a natural complement to existing timing services. Timers can get in-depth training and become certified in RaceDay CheckIn with RunSignup’s RaceDay CheckIn Timer Certification course. Certification covers the full scope of the app’s capabilities, giving timers the knowledge to set up configurations specific to each event, train volunteers, and troubleshoot on-site — turning a tool their events are likely already using, or would like to be using, into a service they can own and deliver with confidence. Note: This is for Timers Only.