More than ever, race organizers are reviewing their financial reporting and trying to make sense of the numbers – particularly, when and how much they will get paid. Kevin and Bryan took some time to walk through the Financial Summary and Payment…
Watch for a review on payment policies, chargebacks, sales tax, and more.
Races have a Financial Summary page that has drawn more attention than usual. Let’s take a look at a simple use case to understand the basics. We will also take a look at the Payment Account, which is where you can see…
We successfully released our financial update this morning! We are excited to get more client feedback and catch any issues. If you see an issue please email info@runsignup.com or your RunSignup contact with as much detail as you can to help us get it…
This was a major upgrade and we had to do a major database upgrade which caused our system to be unavailable for less than 5 minutes this morning. There was a gap of about 6 minutes between the last registration before the…
One of the major features of RunSignup is the ability for us to have Partners who help race directors with using the system. Our biggest set of partners are Timers, who use us for multiple races and enjoy the ability for them…
This release happened in 2013. The new Financial system we plan on releasing in the next week or two provides Race Directors a whole new level of ease of use and data visibility. The new system will be up on our Test…
Over the next several months we are going to be making a number of financial related updates – and we’ve already begun! A couple of weeks ago we lowered our processing fees for larger transactions. As we have pointed out, we make our…
As a race director, you have plenty of options when it comes to online registration. While it might seem smart to list your event on multiple sites “to reach more participants,” it actually creates more issues than it solves. At RunSignup, we’ve…
We track Eventbrite closely. They are the “Big Dogs” of event technology, so maybe we can learn something. More importantly, it helps us benchmark how we are doing in comparison. Eventbrite’s decline has been one of the sources of our growth as…