Event Information
WHEN
FEBRUARY 1, 2026
WHERE
Union Station Hotel
1820 Market St, St. Louis, MO 63103
12:00pm-5:00pm
The Basics
RunSignup is heading to St. Louis for Running USA and we’ll be on-site on Sunday for a half-day, hands-on workshop. Stop by for a study hall to review your questions, enable your own AI Chatbot for customer support, and get a sneak peek at all the data from 2025 events. It’s free to attend – just RSVP so we know to expect you!
Preliminary Agenda
12:00pm-1:00pm: Study Hall
Have a question? Any question? Bring your laptop and your list – the RunSignup team will be on-hand to sit down for one-on-one guidance and answers.
1:00pm-1:15pm: Welcome + Community Grant Award
We’ll kick off the official program with short remarks and the announcement of our 2026 Community Grant awardees.
1:15pm-2:00pm: Workshop – Create Your FAQ and Activate Your Own AI Chatbot
Looking for some customer service assistance? The new Beta RunSignup AI Chatbot can get your participants answers, fast. You can get your FAQ added, customize your Chatbot, and put your new customer service agent to work within this 45 minute workshop.
2:00pm-2:45pm: RunSignup and AI
We’d tell you what this session will be about…but frankly, the speed of AI progress means we’d rather wait until a little closer so we can cover the newest, most applicable AI update for races.
3:00pm-3:30pm: State of the Industry: RaceTrends Review
Want to know what happened in the industry in 2025, and what that suggests about the upcoming year? Get a sneak peak at all the latest numbers before it’s officially sent out!
3:30pm-5:00pm: Reception
While we encourage you to join us throughout, we know there is a lot going on at Running USA. You’re welcome to stop in as time allows. Customers, non-customers, and industry friends are all welcome. Nearby race directors not attending Running USA are also welcome; please just be respectful of other areas of the conference hall that are limited to Running USA attendees only.