Jump to Section


Learn From Event Experts

Have a minute? Keep up with new email builder product features and email marketing capabilities to improve your endurance event on RunSignup. Learn from event experts with our ever growing library of event tips and quick chats with fellow race directors.


Transitioning to Email V2

In January 2024, we shutdown email sending from our legacy Email Marketing Platform. You will still have access to free email via Email V2 – an upgraded version of email. Learn how to get more out of Email V2 and make your transition seamless.

How to Build an Email Strategy

Jump to number 2. Additionally, learn about overlooked audiences to send targeted emails too.

Send emails in parallel to registration patterns and learn when to expect low engagement.

Learn how RunSignup’s tools can boost your contacts.

See (and test) your Replacement Tags in action.

Learn how to differentiate your emails from competitors with personal touches.

Automated Emails

Streamline your email strategy and save time with the power of automation.

Edit automated emails to your liking with professional email components.

Only Have a Minute?

Learn how to use some of our favorite email features…fast.


Email FAQ’s

I unsubscribed.. why am I still receiving emails?
How does RunSignup send their emails?
How can I add a PDF to my confirmation email?
Can I import data from another platform?

Latest Blogs on Email

UTM Parameters for GA4 in RunSignup Emails

UTM parameters for GA4 in RunSignup emails help events understand how email marketing drives engagement and revenue with Google Analytics. RunSignup gives every event free, unlimited Email Marketing, and GA4 UTM parameters now make it easier to measure the real impact of…

Read More

Email Data Replacement Tags: What, Why, and How?

Use data replacement tags to personalize your emails and show your understanding and appreciation of your participant’s relationship with your event and organization. With just a few clicks — or by typing a percent sign (%) — you can dynamically insert participant-specific…

Read More

Email Marketing at Scale – Best Practices for Event Directors

Email is one of the most effective tools event directors have to promote events, engage participants, and build lasting communities. RunSignup’s Email v2 system was built specifically to support event marketing at scale—while handling the complex technical details behind the scenes. As…

Read More

Asylum Pride House Welcome Walk

About the Asylum Pride House Welcome Walk Hello! I’m Chris Newcomer, the Peer-to-Peer Fundraising Lead for RunSignup | GiveSignup. I’ve been working with our nonprofit customers for almost six years, helping them make the best use of our tools and build out…

Read More

Why You Should Host Your Race on RunSignup

As a race director, you have plenty of options when it comes to online registration. While it might seem smart to list your event on multiple sites “to reach more participants,” it actually creates more issues than it solves. At RunSignup, we’ve…

Read More

Email V2 Inspiration: Real Examples from Real Customers

Email V2 has become one of the most powerful tools across our platform — helping events communicate more efficiently, creatively, and effectively with their participants. From pre-event reminders and fundraising updates to ticket confirmations and member newsletters, customers are using Email V2…

Read More

Custom Reply to for Volunteer Emails

You can now set a custom reply to for Volunteer Emails. This allows volunteers to email with an address that is not the main race contact. There is an overall setting to apply to all Volunteer emails. In addition, you can override…

Read More

Marketing Strategies for Small Races

Hosting a small race doesn’t mean you need a big marketing budget to make a huge impact. With the right strategies – smart email communication, QR codes, referrals, and strong storytelling – small races can grow registration, boost engagement, and build loyal…

Read More
Show More

Subscribe to Our Blog

Customize Lists...
Loading