New Timer Onboarding
Whether you are a new timer to the industry or new to RunSignup, we have the resources you need to get started. Managing timers can select from the resources below to design an onboarding program specific to the needs of new staff. Watch the New Timer Onboarding webinar to kick off your training!
Timer Onboarding Guide
Use our new timer onboarding guide that offers an inventory of audio and written how-to resources to learn about timer related topics. This includes everything from how to set up a timer account to advanced product training on RaceDay Scoring. The Timer Onboarding spreadsheet offers an at-a-glance view of our suggested initial training resources.
Managing timers can also pull from a larger inventory of resources with this expanded onboarding library to craft an individualized training program for new staff.
Timer Terminology
New timers can start with the basics by learning frequently used industry terms and those unique to RunSignup’s platform. This is an essential first step to understanding the timing industry and technology.
RunSignup Timer Certifications
Four timer certification courses are available for timers to achieve in-depth training on RunSignup’s technology. Certifications are free to timers and recorded sessions enable timers to complete the courses at a time that is right for them. The following courses are available:
- RaceDay Scoring Timer Certification
- RaceDay CheckIn Certification
- RaceJoy Certification
- RunSignup Timer Certification
Personalized Training
Timing companies can request group or individual personalized training with RunSignup’s Soren Larsen. This is ideal for timing companies with multiple new timers or individuals who are newer to RunSignup’s RaceDay Real-Time suite of products. Note that group training requires a prep planning session.
New Timer Support
Timers can also reach out to RunSignup’s support staff to with specific questions or to request a review of settings prior to an event. For setup review requests, please make sure to plan in advance to ensure you and our staff can work together well before race day.
General Support: info@runsignup.com (available seven days a week. Covers all RunSignup’s products and features).
RunSignup Account Manager: General product setup information and guidance.
RaceDay Scoring Support: raceday@runsignup.com
RaceJoy Support: info@racejoy.com
Timer Resources
All The Latest Blogs For Timers
2025 Timer Education Summit
January 28 & 29 in Tampa, Florida Join us this January at our 2025 Timer Education Summit in Tampa, Fla., where timers of all levels can deepen their expertise with RunSignup’s RaceDay Real-Time products. Whether you’re new to the industry or a…
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RaceJoy Chip Timing: Setup for Timers
RaceJoy Certified Timers who wish to offer chip timing alerts in RaceJoy have an easy setup process. Below are quick videos offering step-by-step instructions for setting up RaceJoy’s real-time chip timing alerts. This is the latest advancement in RunSignup’s RaceDay Real-Time technology suite…
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Bluetooth Timing for Smaller Events
Timing races has evolved dramatically over the years. From the early days of stopwatches to the adoption of Time Machines, and eventually the emergence of chip timing, the industry continually seeks ways to more efficiently and accurately time and score mass participation…
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RaceJoy Launches Chip Timing Alerts
RunSignup’s RaceJoy event app now offers participant chip-timed progress alerts. This is the latest advancement in RunSignup’s RaceDay Real-Time technology suite and integrates the power of RaceDay Scoring with RaceJoy. Timers can now activate chip-timed alerts and deliver official progress and result notifications…
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Improved Race Progress Tracking, Report Builder Updates, and more in RaceDay Scoring v4.0.56!
Feature Updates Updated the Report Builder Column Selector. We used to have two separate sections for data columns in Reports. In one you could edit the column order by dragging and dropping, and edit column data like alignment and the column name….
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Highlighting Award Winners
We’re happy to roll out an enhancement to our individual result views that put your athletes’ achievements front and center. Now, when viewing the individual race result page, you’ll notice a brand-new section highlighting which Division you were a top finisher in,…
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RunSignup Introduces Real-Time Strategy for Race Day
RunSignup, the leading registration and technology provider for endurance events in the United States, announces the launch of its next-generation race day technology, featuring real-time data integration for endurance events. RunSignup continues to discover and expand functionality across its RaceDay products and with third party technology partners. The company is unveiling several new race day technology advancements at RunSignup University on June 11 that include real-time chip timing alerts now in RaceJoy, a revamped Mobile Timing App, and expanded integration with third party technology partners.
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Timers – Invitation to Host a Timer Tip Tuesday
Our live Timer Tip Tuesday webinars are a valuable resource for timers. We use these to provide product education on the latest technology, share tips on timer tools, and answer timers questions. In addition, we sometimes host a timer to share their best practices with others and dive into their timing business. We are now inviting timers to host their own Timer Tip Tuesday or other webinar to cover topics they feel other timers or their race organizers will be interested in. Timers can take advantage of this to share information with fellow timers or to help inform race organizers of the various tools and services timers bring to the race.
Read MoreRaceDay Scoring adds new Adjustment functions and Leaderboard Fields to Lap Race Scoring in v4.0.33!
This update introduces new features for Lap Events, particularly for “Last Man Standing” style races, where the last finisher of each lap is eliminated from the course. The new Report Fields that have been added allow Timers to create custom leaderboard reports…
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EventDay Technology Continuous Improvement
RunSignup does internal Company Calls every few weeks with a rotation of departments giving updates. Recently, we did received an update from the EventDay development team on completed advancements and plans for 2024. The team focuses on EventDay products such as RaceDay Scoring, RaceDay CheckIn app, RaceJoy, Mobile Timing App, and TicketSignup App. They also complete the integration with technology partners like Race Result and MYLAPS. We thought it would be interesting for our customers to see the continuous focus on progress the team demonstrates.
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MYLAPS Cloud Timing with RaceDay Scoring
MYLAPS is set to unveil its Cloud Timing innovation later this year, marking a significant stride in empowering timers with enhanced control over their data for centralized timing. In anticipation of this launch, we have integrated RaceDay Scoring with MYLAPS’ cloud timing technology, providing timers with a straightforward connection between the two platforms using their organization’s API key.
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Empowering Timers with Event Day Innovation
Watch this video for Bob Bickel’s insights into RunSignup’s strategy to help timers provide foundational technology for race events. In the fast-paced world of event management, where every second counts, leveraging cutting-edge technology is the key to success.
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