Core Benefits of Memberships

Say goodbye to spreadsheets and usher in the era of cross promotion and automation with RunSignup’s Membership Platform.

Membership Management


Keep all your member and membership information in one easy-to-access place. Our system also lets you automate things like welcome emails and renewal reminders for.

Outstanding Websites


Our intuitive website builder lets you create an on-brand, professional looking, website in no time. A polished site instills confidence in potential members and makes signing up simple.

Automatic Renewals


Remove a step for longstanding members and avoid accidental membership lapses with automated renewals.

Key Features of the RunSignup Memberships Platform

Flexible Membership Options

Our memberships feature makes it easy for you to manage your running club members, prompt renewals, and collect payments. Flexible membership options include:

  • Customizable membership length (annual, quarterly, monthly, weekly, etc.)
  • Prorated membership cost based on when someone signed up (optional)
  • Dynamic membership start dates
  • Individual and group memberships

Membership Analytics

Track your members and finances with built-in reporting, including:

  • Searchable lists of members and memberships at the click of a button
  • Exportable reports of non-renewed memberships that are expiring or expired in a given month
  • Full financial reporting including downloadable list of transactions and payments

Cross-Promote Races and Clubs

Leverage cross-promotion for your club and your races (or partner races). Cross-promotion functionality includes:

  • Offer race discounts to your members, and membership discounts to the runners who register for your races
  • Let runners sign up for your club and a race in one transaction to encourage new members
  • Automatically recognize (and discount) club members registering for your race based on Member Level, and prompt those who aren’t members to register

Sell Member Merchandise

Set up an online store for members to purchase club gear and accessories.

  • Easy setup with custom description and image
  • Ability to offer options such as size or color
  • Inventory tracking based on number of items available
  • Sell merchandise anytime on your website, or offer it only during membership purchase

Donations

Bring in additional revenue for your club, as well as raise money for any associated non-profit organizations with our donations feature:

  • Customizable pages and settings
  • Add preset donation amounts to make things easier for potential donors
  • Create donation levels to further incentivize donations

Member Self Serve Portal

Membership organizations can allow their members to manage their own memberships – and decide what they want to allow to manage.

  • See Membership information
  • Get Membership card
  • Get Apple Wallet Membership card
  • Edit, add, or change members
  • Edit questions
  • View and add store items

Additional Features for Memberships …

Waivers & Refund Policy


Create custom waivers – and refund policies – for joining members to ensure everyone is properly protected.

Email V2 Access


With memberships you get access to our email V2 system and can create dynamic content like newsletters to keep members engaged and informed. 

Custom Questions


Add Custom Questions to get more detailed information about members to help create an even better experience.

Create Your Membership Organization for Free

All the Latest Blogs on Memberships

Membership Apple Wallet & QR Code Support in RaceDay CheckIn

We’re excited to announce a new enhancement to our RaceDay CheckIn App: the ability to look up participants by scanning their Apple Wallet Membership QR code. This integration makes the check-in process faster and more accurate, providing a quick alternative for participants…

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Membership October 2024 Updates

We continue to make steady progress on our Membership product, like we do across our entire product line with a steady pace of improvements. We are seeing great adoption of the Membership product as outlined in this blog earlier in October. Member…

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Membership Organization Product Adoption

We released the new Membership Organization product earlier in 2024, and in about 6 months we have seen hundreds of organizations either migrate from our old Club product or onboard as brand new customers. The migration and onboarding have been exceptionally smooth…

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Membership Self Serve Portal

We have released our full Membership Self Serve Portal. This enables membership organizations to allow members to manage their own memberships – and decide what they want to allow to manage. This is what members will see if all options are enabled….

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Membership September, 2024 Updates

We are making so many improvements to our Membership product, we want to keep everyone up to date. Here is the latest. Add Question Response Summary We have added a simple way to display member information you collect with the Question Response…

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Membership Question Response Report

We have added a nice, quick Membership Question Response Report to our Membership product. This report shows answers to questions from current members: We continue to quickly iterate and improve the features of our Membership product.

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Membership Product August 2024 Updates

We continue to invest heavily in our Membership product with our continuous improvement process. For August, 2024, we released the following key features: Organization Support – Our Membership product now supports Organization member types in addition to individuals. This is very useful for certain…

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Organization Support Added to Membership Product

Our Membership product now supports Organization member types in addition to individuals. This is very useful for certain types of membership organizations that might have a number of companies, clubs, nonprofits or other types of organizations that have memberships. For example, RRCA…

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Membership Website Components

Our Membership Organization product includes free website capabilities. You can build a beautiful website for your organization and control everything yourself – for free, including bringing your own domain name and we will provide and manage the SSL certificate (for free). We…

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Discounted Event List for Membership Websites

We have added another nice component for Membership Websites that shows all events that offer a discount to people with memberships. Here is an example from the Fusion Running Club: This list shows any race who has a current discount offered for…

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Apple Wallet for Membership and More

We continue to make continuous improvements on our Membership product. The highlight is the Apple Wallet integration: The Apple Wallet got released yesterday. We now have a standard format for this Apple Wallet code for Memberships that we will be propagating across…

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