Technology for Race Directors…

RunSignup makes registration easy, sure. But we’re also here with free technology to help you manage your event business and race operations from conception to execution.

Registration


Make it simple for participants to register in minutes with a dynamic, mobile-friendly, and customizable registration platform.

Marketing Tools


Take advantage of free marketing tools including email and websites as well as built-in referral programs, incentive-base pricing setups, and social sharing settings.

Fundraising


Raise more for your nonprofit, charity partner, or multiple charity partners with integrated donations and fundraising tools.

RaceDay


Streamline your RaceDay operations with flexible bib assignment, a speedy CheckIn App and simple on-site registration options.

Need a Timer?

Browse our Timer Search for a Timer near you.

Registration Features for Race Directors

Custom Information Collection

Collect all the data you need (and none that you don’t).

  • Multi-format question options, including multiple choice, radio button, time entry, essay, and more
  • Custom question logic to ask some questions based on previous answers
  • Quick-fill standard questions for emergency information and text notification sign ups
  • Ability to ask for responses from each registrant
  • Question response reporting

Participant Management

Ease customer service and keep participants coming back with flexible options for participant management.

  • Enable self-serve options for participant management
  • Allow participants to transfer to another race or event, join a team, and manage their giveaways, add-ons, and question responses (for free or for a fee)
  • Offer bib exchanges with or without automated refunds
  • Make it easy to manage participant changes that apply to many people with bulk participant management features for refunds, transfers, and deferrals

Merchandise Sales

Increase revenue and build your brand with merch for your event.

  • Offer giveaways (like t-shirts) with option selection (like size) and integrated inventory management and a giveaway estimator tool
  • Sell upgrades and premium merch through add-on items suggested in registration
  • Create a store for merchandise you want to sell during and outside of registration

Volunteer Platform

Register and manage volunteers directly from your race dashboard.

  • Organize your volunteer needs with individual volunteer tasks, timeslots, and groupings of tasks into categories
  • Optimize your assignments with minimum and maximum numbers of volunteers needed
  • Add custom questions with information and waivers from your volunteers
  • Easily communicate through free email and automated volunteer lists (and sub-lists by task or category)
  • Assign a volunteer coordinator and/or task coordinators to provide limited access to your lead volunteers

More Registration Features..

Flexible
Waivers


Set your requirements for waiver signing (checkbox, name, DOB, etc.) and determine each registrant needs to agree to the waiver individually at registration or by email. Each race an support up to three waivers for events with outside partners.

Instant Reporting


Access instant participant reports with filtering and search capabilities, then dive in deeper with comprehensive financial reporting, donation and fundraising reports, team reports, and more. Your data is always your data – and it’s always easy to parse.

Mobile Responsive


More than 70% of all race website views and 50% of all race transactions now take place on a phone. Every part of the online experience of RunSignup, from the race website to the registration pathway to adding a donation is designed to be mobile responsive.

Non-Binary Support


Offer more inclusive events with the optional ability to support a non-binary gender option in both runner profiles and their registration for your event. Runners can also find your event more easily by filtering the race search to find races with non-binary support enabled.

Secure Access Sharing


Make it simple for your race team to access and manage your race in parallel with flexible, secure, access settings that allow you to share the full dashboard or limited dashboard screens with everyone who needs access.


Marketing Features for Race Directors

Free Website

Every race comes with it’s own free race website that can be branded, customized, and formatted to match your event (no coding necessary)

  • Brand your website with your logo (not ours), custom color scheme, and event images
  • Bring your own domain or subdomain (SSL Certificate Included)
  • Add unlimited content and pages and organize your site through menus and submenus
  • Create a beautiful cover page with dynamic data elements that automatically sync with your race date
  • Personalize your site with photos, videos, and even playlist

Free Email

Communicate with participants (and those you hope will be participants) with email integrated into your event.

  • Drag & drop Email Builder to create professional and beautiful layouts
  • Automatically match the brand of your race website or further customize your email templates
  • Access default email lists of current and previous participants, volunteers, donors, and more
  • Upload unlimited emails and send unlimited emails (it’s still free)
  • Personalize your emails with dynamic data replacement tags

Referral Programs

Automate your referral program and incentivize participants to become ambassadors for your event. When enabled, 7% of all registrations come from referrals!

  • Reward participants who refer their friends by offering an (automatic) refund when they meet a pre-determined number of referrals
  • Activate your super-supporters with swag rewards that collect swag details like shirt size from a referrer once they earn the swag rewards
  • Stack your rewards to keep your best referrers working for you

RaceInsights Analytics

All the data you need to optimize your marketing spend, right at your fingertips.

  • Track the source of every click, registration, donation, and transaction on your race website
  • Create custom source tracking codes to evaluate the success of individual marketing campaigns
  • Quick demographic and geographic reports reveal your participant profile
  • View year-over-year comparisons to monitor changes in registration patterns

More Marketing Features..

Coupon Codes


Add individual or bulk coupon codes with flexible parameters for usage and time limitations. Or, share a unique link that automatically adds the coupon code.

Pricing Strategies


Turn your pricing into the ultimate call to action with a curated strategy of age or membership discounts, loyalty programs, or bulk pricing setups.

Social Media


Customize your social sharing messages and images, access automated reports to build custom audiences, and add conversion codes and pixels to track the success of social advertising.

Groups and Teams


Capitalize on the social nature of running with team options for all participants, whether it’s competitive or purely social. 30% of participants will join a team when it’s an option!


RaceDay Features for Race Directors

On-Site Registration

Simplify on-site registration kiosks with the specialty settings of on-site registration.

  • Go paperless with an easy on-site registration process
  • Allow card and/or cash payments for your race day registrations
  • Immediately sync race day registrations with the RaceDay CheckIn App and RaceDay Scoring
  • Auto-logout on-site registrants to allow the next participant to register

RaceDay CheckIn App

Make lines a relic of the past with the super-speedy RaceDay CheckIn App.

  • Check in volunteers in seconds with a quick QR scan or search
  • Assign bib numbers in advance or directly from the app
  • Connect to a label printer for personalized labels printed on-site
  • Manage check-in for both participants and volunteers

RaceJoy Tracking App

Activate spectators with real-time runner tracking, available through Certified Timers.

  • Hype up participants through custom cheer sending
  • Keep runners on track with off-course alerts and SOS alerts
  • Track your participants throughout the race with your own tracking dashboard
  • Engage sponsors with in-app ads and custom audio clips

Photo Platform

Extend race day and bring participants back to your website with free RaceDay Photos.

  • Upload unlimited photos from race day, organized into albums
  • Allow participants to contribute their own photos from race day
  • Auto-tag participants based on their bibs
  • Keep participants talking about their event with easy sharing options

More RaceDay Features..

RaceDay Corrals


Make it simple for participants to register in minutes with a dynamic, mobile-friendly, and customizable registration platform.

Learn More

TXT & Email Notifications


Take advantage of free m marketing tools including email and websites as well as built-in referral programs, incentive-base pricing setups, and

Learn More

RaceDay Results


Raise more for your nonprofit, charity partner, or multiple charity partners with integrated donations and fundraising tools.

Learn More

Bib Assignment


Select the right bib assignment option for your event, whether it’s to assign at registration, by upload, or dynamically at check-in.

Learn More


Fundraising Features for Race Directors

Integrated Donations

Encourage giving with a soft donation ask build directly into the registration path.

  • Customize your donation levels to highlight the impact of every donation and increase the average donation amount
  • Add manual donations one at a time or via CSV upload
  • Give donors the option to cover their processing fee to make their donation go even further
  • Enable a simple checkbox prompt at checkout to capture additional donations

Individual Fundraisers

Engage your participants as fundraisers with built-in tools to help them succeed.

  • Each fundraiser has an automatically created fundraiser page with your branding and their own customization options to add messaging and images
  • Empower fundraisers to raise more with an integration with Facebook Fundraisers that syncs donation data from both platforms
  • Add offline donations to a fundraiser page (it’s free)

Team Fundraisers

Bring people together to raise more for your cause with team fundraiser options.

  • Flexible options to join or create a team, with all individual fundraising amounts rolled up to the team total
  • Team fundraising pages (managed by the captain) in addition to individual fundraisers
  • Allow for one or multiple captains for each team

Fundraising Gamification

Make fundraising fun with friendly competition and engaging rewards.

  • Highlight and thank your top supporters with fundraiser leaderboards
  • Set milestones for fundraising goals and add default or custom badges that your fundraisers can collect in their own digital trophy cases
  • Offer refund rewards for fundraisers that reach a specific threshold of fundraising dollars

More Fundraising Features..

Facebook Fundraising


Help your fundraisers to succeed and improve their interaction with your cause by enabling the free RunSignup – Facebook Fundraiser integration.

Multiple Charities


Support one or multiple charities within a single race, with options to pay the charity directly as donations are made.

Fundraising Minimums


Focus on fundraising with minimum fundraising commitments – and opt to waive the fee when the minimum is met (or not).

Fundraiser Email


Guide fundraisers to reach out with an integrated email tool for your fundraisers, including templates for requests, thank you’s, and recruitment.


The Latest Blogs for Race Directors

Refer a Friend to RunSignup

This holiday season, we’re happy to announce our first official Refer a Friend to RunSignup program. While many of our customers are recommended by existing customers who love RunSignup, we want to give a little gift to those spreading the word about…

Read More

Meet RunSignup at the 2023 Winter Roadshow

Registrations for the 2023 RunSignup Winter Roadshow are open! As we announced in September, we are foregoing our traditional Symposium this year in favor of smaller events that allow us to reach more race directors and timers all around the country. We’re starting…

Read More

Rebuild Your Race with RunSignup

Many events across the country are still not back to pre-pandemic numbers and our recent trend data supports this continued long tail effect the industry is experiencing. Yet, many events are successfully building back and exceeding previous participation levels. We see those that are…

Read More

RunSignup Announced Non-Binary Event Search

Supporting Inclusive Experience for Participants We are pleased to announce the new ability for race participants to search for events offering non-binary gender features. RunSignup currently has more than 2,500 events offering a non-binary gender option. This is RunSignup’s latest effort to better support…

Read More

Race Preparation for Impending Weather

If you have a race that looks like it may be in the path of Hurricane Ian, below are some tips for managing your event in a questionable weather situation. But even if you’re not in Ian’s path – or likely to see…

Read More

RunSignup – Evvnt Integration

With RunSignup, your event gets a free website that’s easy to design and customize. We do a lot to optimize the websites of more than 27,000 events each year, including making sure that your events are easily found online.  One of the…

Read More

The 5 Emails Your Race Should Send

Email Marketing is the most valuable marketing channel for events, and RunSignup makes it easy to send unlimited emails with free and integrated Email Marketing. This blog walks through 5 of the emails your event should send – and the postponement/cancellation email…

Read More

Renewing Race Options

Race week is an exciting time for participants. It’s important for race directors to capture that momentum and get early registrations for the following year. There are a few ways that RunSignup can help depending on the approach you would like to…

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How RunSignup Can Grow Your Event

With some lingering instability in the endurance event market, the key question we are hearing from race directors is how can you help me grow my event? The good news? RunSignup offers you a multitude of tools designed to help you rebuild and grow…

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The RunSignup Event Marketing Philosophy

We get a lot of questions about how RunSignup can promote your event, and people are always surprised when we say we don’t promote your event − we give you the tools to promote your event. This doesn’t mean we don’t understand the importance of marketing to…

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Speed Round: Tips, Tricks, and Technology

Bryan Jenkins returned to the screen with a (renamed) perennial favorite: a rapid-fire review of all the key settings and features that customers frequently overlook. With 75+ items, there’s something for everyone! Find something you want to learn more about? Check out…

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