Key Registration Features…

Simple & Advanced Registration

Whether you have a simple one-course race or a multi-day event with multiple course and registration options, RunSignup’s intuitive setup wizard and race dashboard make it easy to customize your event.

Participant Management

Reduce customer service inquiries and cultivate happier participants with flexible participant management options. RunSignup has admin and self-serve options for race transfers, deferrals, waitlist management, and more.

Flexible Information Collection

Collect all the information you want from your participants with flexible options for custom questions and a wide variety of data collection options. Use comprehensive reports to empower effective communications and marketing programs.

Payment Processing & Security

You can have confidence in our secure, efficient, payment processing. Backed by PCI Level 1 Compliant payment processing and multiple security measures, your participant’s purchases are protected. Payments are processed and remitted to your account on schedule.

Boost Registrations. Easy.

Fast, Accessible Data Collection

At it’s core, RunSignup registration ensures your participants can register fast, and from anywhere, while guaranteeing you get all the information you need for a successful event.

  • Mobile friendly registration pathway to accommodate the 70% of race website views and 58% of race registrations that take place on a mobile device
  • Saved profile information to speed the registration process for repeat attendees
  • Multiple choice and open-ended custom questions to allow you to collect more in-depth participant information
  • Options for sensitive data collection

Pricing Tools for Revenue Generation…

Take advantage of RunSignup’s powerful integrated pricing tools that event organizers can use to increase registration and fundraising dollars. Set up your pricing strategies ahead of time and the system does the rest.

  • Early-bird discounting with price increases based on date or number of registrations
  • Multi-person or team discounting to boost group participation
  • Age-based discounts to drive family-friendly events
  • Membership and Club Membership discounts to reward specific groups
  • Unlimited coupon codes with full race director control over the discount and parameters
  • Referral rewards programs to automate refunds for participants who become referrers

Flexible Display Options

Show off your race options with stylized displays of your event options and requirements.

  • Create customized event tiles that show off your event branding
  • Add event highlights that draw attention to special pricing or unique event options
  • Offer multi-race or multi-event bundles that allow participants to easily sign up for more than one event or race in a single, simple transaction
  • Set participant caps by event or across events and make it easy for participants to understand how many spots remain

Access and Reporting

Share race access with your team and make it easy for multiple people to engage with the event.

  • Easy access sharing to provide every team member all the control they need – and none that they don’t
  • Timer access to ensure your timer is always ready for race day
  • Customizable participant reports with easy filtering and exporting options
  • Comprehensive financial reports to keep your accountant happy

More Than Just Registration

RunSignup knows it takes more than just a powerful registration provider to deliver a successful endurance event. We build software and technology that are essential for races to help increase registrations and deliver a memorable race day experience.

  • Free custom websites
  • Free email solution
  • Integrated fundraising tools
  • Volunteer management
  • Group & team setup
  • Experiential RaceDay Tools
  • Free RaceDay CheckIn App
  • Free photo platform

And so much more!

Every Registration Event Includes…

Free Website

Your site is fundamental to communicating key race information and encouraging registrations. RunSignup offers a free website builder with the flexibility to create a basic to advanced website for your event that includes integrated dynamic components like race results and communicating fundraising levels.

Free Unlimited Email

Every race using RunSignup can take advantage of its free custom email solution to communicate important race information and as a powerful promotion tool to help market upcoming events. Organizers can create branded basic emails to complex customized emails. It’s a great way to stay connected with your participants!

Free RaceDay App

Offer an efficient check-in process with RunSignup’s free RaceDay CheckIn app. Volunteers can quickly process participants and handle basic to advanced changes based on your preferences. Plus, the same app can be used to check-in your volunteers. It’s easy and free and one of our most popular RaceDay tools!

Registration Event Customer Spotlight

Central Kentucky Race Management a RunSignup Case Study

“The volunteer platform on RunSignup is a valuable asset because it’s a full-time job managing volunteers without it.” Included with every RunSignup account, it allows volunteers to register to help out with your race just like a participant. Race directors can separate volunteer duties by tasks and times, as well as assign task managers for each group of volunteers. CKRM then uses RunSignup’s email platform to communicate important race details to volunteers.

  • 93.3% Increase in Transaction $ from 2018-2019

  • 15.5K Unique Participants Since Starting with RunSignup

  • $28K Raised for Charity Partners in 2019

Negative Split Productions

RunSignup has a collection RaceDay technologies that help race directors and timers speed up their race day processes. Tony Sapp from Negative Split Productions uses his RaceDay certification to implement several products from the RaceDay suite, such as automatic bib assignment and RaceDay CheckIn. These applications streamline the check in process on race day to cut down lines.

  • 770+ Registrants for its 3 Extreme Triathlons in 2019

  • 79.6% of it’s Extreme Tri Participants use RaceJoy

Race Day Events

Race Day Events switched to RunSignup at the end of 2014, because it has an easy user interface for participants to register for races, and a more complete back-end with extensive reporting, promotion, and participant management features that seamlessly tie into timing software.

  • 350+ Races a Year

  • 43,000+ Page Views

  • $31,953 In Registrations

The Latest Blogs on Registration Events

Unlocking Fundraising Success: DONNA Marathon’s Executive Director on RunSignup’s Platform and More

We had the pleasure of sitting down with Amanda Napolitano, the Executive Director of the DONNA Foundation, responsible for overseeing the DONNA Marathon in Jacksonville, Florida. During our conversation, Amanda shared valuable insights into best practices for fundraising events and maximizing the potential of RunSignup’s comprehensive products and features.

In our discussion, Amanda covered a range of topics, including registration, fundraising, RaceDay Checkin app, RaceJoy, and Ticket Signup, to name just a few. She emphasized how these tools can be effectively utilized to enhance the overall experience for participants and race staff. Amanda highlighted that the primary reason they transitioned to RunSignup this year was the seamless integration between registration technology and fundraising features, which proved to be remarkably user-friendly both during setup and for participants.

Read More

How to Streamline Packet Pickup

The packet pickup process sets the tone for the entire race experience for participants, volunteers, and staff. Creating a streamlined and hassle-free experience during packet pickup is essential for delivering a positive and memorable event. Below is a summary of the ways race organizers can streamline the process by looking at the basic components of packet pickup, using RunSignup’s technology, and the exploring how different sized events require different approaches.

Read More

Update to YoY Dashboard Transactions Graph

The year-over-year Transaction insights graph on your dashboard has a new update. Rather than displaying YoY transactions by calendar year, it now uses registration periods to display YoY reporting that is relevant and actionable for events. You can update the chart to…

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Questions Dashboard Page Phase 1 Released

We have released the first phase of modernizing the Questions dashboard page. This first phase has two major enhancements. First, the clean look of the flat buttons. Plus not that it will shade the types that are similar to the chosen type…

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Fast Registration for Timers

The recorded webinar below offers timers guidance on ways to create an efficient registration experience for their events that can be applied for various date ranges or settings. RunSignup offers setup options specifically designed to create Fast Registrations found on the event’s dashboard. Events can offer a 1-click registration, a special URL provided to select individuals, a streamlined experience for mobile devices and an abbreviated registration for on-site registrations. All of which are designed to encourage registrations and create a positive experience for participants.

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DONNA Marathon: Bringing It All Together

2023 was DONNA Marathon’s first year using RunSignup’s registration and we were impressed by how much the event adopted many of the features and technology available not only with RunSignup’s registration, but with our RaceDay tools, fundraising capabilities, and even our Ticket platform. Given their multifaceted approach, we thought other event organizers could benefit from an understanding of how using the various capabilities can come together.

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High Contrast Mode for On-Site Registration

We did a big update on how we handle on-site registration earlier this year as events came back from COVID – see this blog for more complete information. Today, just in time for Thanksgiving, we released the new High Contrast option for On-site…

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RunSignup Announced Non-Binary Event Search

Supporting Inclusive Experience for Participants We are pleased to announce the new ability for race participants to search for events offering non-binary gender features. RunSignup currently has more than 2,500 events offering a non-binary gender option. This is RunSignup’s latest effort to better support…

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Ultra Running Magazine Results API Integration

UltraRunning Magazine, known as “the voice of the sport” since 1981, has recently completed an integration with the RunSignup Results API to automate the population of results data on their free and open Ultra Results Listing service. UltraRunning Magazine provides race results…

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Race Preparation for Impending Weather

If you have a race that looks like it may be in the path of Hurricane Ian, below are some tips for managing your event in a questionable weather situation. But even if you’re not in Ian’s path – or likely to see…

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