Read More about Got a Request to Verify Your Payment Account? Here’s What to Know
Read More about Website V2 is Now the Default in the Race Wizard
Read More about Everything You Need to Know About RunSignup’s Reporting Tools
Read More about On-Site Ticketing for Members, Print Label Customization, and More!
Getting an unexpected email asking you to verify your Payment Account information can feel alarming. Before you second-guess it — this is a normal, legitimate part of how RunSignup complies with the banking system and maintains secure payment processing for all event…
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Every new race created on RunSignup will now be set up on Website V2 by default. This is a meaningful step in our ongoing effort to make race websites faster to build, easier to manage, and more flexible to grow with you…
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Throughout this year, we will be making some visual updates to modernize the Race Dashboard. Today we released an update to the color palettes used by some charts and graphs throughout the race dashboard. We have some early mockups of how we…
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Whether you’re preparing for race day, wrapping up a season, or trying to grow registrations year over year, data is your best ally. RunSignup offers a robust suite of reporting tools — all built into the platform at no extra cost —…
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Membership organizations that run ticketed events have traditionally had to manage their member lists separately from their ticketing. That usually means exporting a member database, importing it into the event, or asking every member to pre-register online before they show up. It…
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At RunSignup, we believe in continuous improvement. That means 2,000+ software releases each year bringing new features and upgraded technology options. While that’s great for events, we know it can be a challenge to keep up with every new release! To help, we’re picking just…
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We had registration delays that occurred today from 3:52PM – 4:32PM. All registrations, ticket purchases and membership purchases during that period were processed at 4:32, with the registration timestamp occurring when the person registered. Users saw a spinner on the final confirmation…
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In our race marketing guide, we covered email as one of the four pillars of growing your event — and for good reason. According to the 2025 RaceTrends Report, 12% of registration dollars are directly attributed to email marketing. But sending effective…
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When sponsors sign on to support your event, one of the first things they want is to see their sponsor access is live — logo on the event page, name in the lineup, presence that proves the partnership is real. That’s a…
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RunSignup’s free RaceDay CheckIn displays loyalty of participants by showing the history of repeat years at the race directly at the point of check-in, letting volunteers and staff know whether they’re greeting someone for the first time or welcoming back a multi-year…
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