Read More about Why RunSignup Asks for Your SSN When Setting Up a Payment Account
Read More about Getting Started with RunSignup: What to Expect During Onboarding
Read More about Got a Request to Verify Your Payment Account? Here’s What to Know
Read More about Website V2 is Now the Default in the Race Wizard
If you’ve ever set up a payment account on RunSignup and paused when we asked for your Social Security Number (SSN), you’re not alone. It can feel like an unusual request — but there’s a straightforward and important reason behind it. It’s…
Read More
Setting up a new race on RunSignup is exciting, but we know it can feel like there are a lot of moving pieces to manage all at once. Our onboarding process is designed to help guide you through race setup, payment account…
Read More
Getting an unexpected email asking you to verify your Payment Account information can feel alarming. Before you second-guess it — this is a normal, legitimate part of how RunSignup complies with the banking system and maintains secure payment processing for all event…
Read More
Every new race created on RunSignup will now be set up on Website V2 by default. This is a meaningful step in our ongoing effort to make race websites faster to build, easier to manage, and more flexible to grow with you…
Read More
Throughout this year, we will be making some visual updates to modernize the Race Dashboard. Today we released an update to the color palettes used by some charts and graphs throughout the race dashboard. We have some early mockups of how we…
Read More
Whether you’re preparing for race day, wrapping up a season, or trying to grow registrations year over year, data is your best ally. RunSignup offers a robust suite of reporting tools — all built into the platform at no extra cost —…
Read More
Membership organizations that run ticketed events have traditionally had to manage their member lists separately from their ticketing. That usually means exporting a member database, importing it into the event, or asking every member to pre-register online before they show up. It…
Read More
At RunSignup, we believe in continuous improvement. That means 2,000+ software releases each year bringing new features and upgraded technology options. While that’s great for events, we know it can be a challenge to keep up with every new release! To help, we’re picking just…
Read More
We had registration delays that occurred today from 3:52PM – 4:32PM. All registrations, ticket purchases and membership purchases during that period were processed at 4:32, with the registration timestamp occurring when the person registered. Users saw a spinner on the final confirmation…
Read More
In our race marketing guide, we covered email as one of the four pillars of growing your event — and for good reason. According to the 2025 RaceTrends Report, 12% of registration dollars are directly attributed to email marketing. But sending effective…
Read More
