Read More about Why You Should Keep Donations on RunSignup (and Stop Linking Externally)
Read More about The RunSignup AI Chatbot (BETA) Is Now Open to All Users
Read More about AWS Outage – No Impact on RunSignup Transactions
When it comes to raising money through your race or fundraising event, every donation matters. Many organizations use RunSignup for registration but send donors to an external site for donations. It seems simple enough — but it’s a missed opportunity. RunSignup’s built-in…
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Note: The RunSignup AI Chatbot is currently in beta. Features and functionality will evolve as we continue development. We’re excited to announce that the RunSignup AI Chatbot (BETA) is now available to all customers, still in beta, but ready for you to…
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While all of the important things in our system were unaffected yesterday from the AWS outage, there are several non-critical applications that were impacted: The reason the main system did not experience any downtime was the robust failover mechanisms we built into…
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To Provide Key Industry Insights for Race Timing Professionals It is that time of year! The 2025 Timer Survey is now open for timers to help provide insight into the timing segment of the endurance industry. Now in its 6th year, RunSignup’s…
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AWS had fairly major issues that impacted services like Eventbrite. Delta, Disney, Uber, Snapchat and even banks like Lloyds were impacted. The good news is that our high availability design with failover across multiple AWS regions and data centers proved to be…
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When races are created on RunSignup, race directors can send an invitation to someone else to help complete the payment account setup. This process allows you to enter financial information securely and link the payment account to the event. In some cases,…
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Email V2 has become one of the most powerful tools across our platform — helping events communicate more efficiently, creatively, and effectively with their participants. From pre-event reminders and fundraising updates to ticket confirmations and member newsletters, customers are using Email V2…
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We are excited to welcome Ashley Cowan to the RunSignup team! Ashley joins our Onboarding & Retention team from Florida and brings a love of customer service and outdoor activities. Learn more about her and what brought her to RunSignup! Where are…
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As we approach the end of the year, we will see more and more users renewing their memberships for 2026 on RunSignup. Our Membership Organization product has auto-renewal settings which allow your members to enable this feature when they purchase a new…
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We are excited to welcome Emma Schaefer to the RunSignup team! Emma joins us from Colorado after a short stint as a part-time employee, and brings a passion for outdoor activities and events big and small. Learn more about her and what…
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