Four Common Mistakes Small Races Make

Over the years we’ve had a lot of small races on our platform. We’ve seen them succeed. We’ve seen them struggle. And though there’s no single answer to what makes the difference, we have noticed some trends on what separates the successes…

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When Should Races Close Registration?

There’s a lot to do on the days leading up to a race. There’s packet pickups. Making sure routes are set and safe. Doing final checks with municipalities to dot the i’s and cross the t’s. With all that going on, it…

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Fee Transparency Laws Will Change How Pricing is Displayed

California Law Effective July 1, Minnesota Effective Jan. 1 Will Require All Listed Pricing Includes Processing Fees Maryland, New York, New Jersey, Connecticut, Colorado, Massachusetts and US all have laws either passed or heading toward passage in the coming months. “Beginning July…

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Three Ways to Engage Past Participants

In the business world there’s a commonly cited stat about how it costs five times more money to attract a new customer than it does to retain a current one. Some refer to it as a “leaky bucket.” The moral of the…

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Development Progress in Early 2024

We have all company meetings every 2-3 weeks where different departments share their progress over the past 10-12 weeks. Over the past two weeks we had our Platform team and then our Event Day development teams present, and we thought we would…

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5 Ways Small Races Can Grow Registration

Smaller races had a big year in 2023. According to our Race Trends Report events with less than 500 participants grew by around 14%, while large events actually declined by 16%. There’s a lot to love about smaller events, but they also…

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Next-Generation Event Invoicing

We automatically upgraded RunSignup’s Invoice system to our next-generation Event Invoicing. Yes, we safely deployed incredibly complex financial code during the day on April 11th while 4,889 events sold more than 30,000 registrations and tickets. The new professional interface makes it easy…

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Reserved Entry Updates

There are two new reserved entry features. First, if your event is using a custom domain or subdomain, we’ve added the reserved entry link that uses the custom domain. This makes it easier to share branded reserved entry links. In general, customers…

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What’s Happening to Race Prices?

Ever since the COVID pandemic pricing for most things have been a bit in flux. And races are no different. In 2020 we saw artificially low race prices since essentially all events were virtual and overhead costs were much lower. 2023 was…

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