New Registrations Per Week Dashboard Report
We have added a simple registrations per week report to the Race Dashboard. It includes the ability to pick any event year and any week, with quick report options for # of past weeks.
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Category: Registration
New Profile Page Roll Out
We have introduced a new layout for User Profiles that is easier to navigate, and modernized. This is important given the number of people using RunSignup, and the fact that there are over a million people per year who are signing up…
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Timers, Keep Your Races: Leveling Up Is No Longer Optional
This story — and others like it — illustrates the race retention problem timers face. Races don’t leave because of bad timing. They leave because a key contact moved on, a competitor made a more compelling case, or a relationship was never…
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People Love Signing Up on RunSignup
When people find out we work for RunSignup, the number one comment is “I love signing up for races on your website!” Of course this makes us feel good. But it is also a key reason why so many races use us…
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Customize From Name on Race Notifications
RunSignup now lets race directors customize the “From” name on race notification emails, so every message that lands in a participant’s inbox carries your event or organization name. It’s a small change that can meaningfully lift open rates and keep your branding…
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Race Registration Discounts: When to Use a Coupon Code vs. a Referral Link
If you’ve ever wanted to offer a race registration discount or incentivize word-of-mouth sign-ups for your race, you’ve probably run into two options in RunSignup: coupon codes and referral links. They might seem interchangeable at first, but they serve different purposes —…
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How to Collect Multiple Waivers During Registration
Whether you’re partnering with a sponsor that has its own liability requirements, running a trail or ultra race with venue specific liability requirements, or working with a national governing body like US Masters Swimming — collecting multiple waivers during registration is a…
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Race Dashboard Visual Updates Coming
Throughout this year, we will be making some visual updates to modernize the Race Dashboard. Today we released an update to the color palettes used by some charts and graphs throughout the race dashboard. We have some early mockups of how we…
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Membership Race Discount Report
Membership organizations can now view member discounts across all races with the new Membership Race Discount Report. The report shows each race that offers member discounts to your organization with the total number of unique members who have registered, total member registrations…
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Customize Waitlist Text
Waitlists are no longer one-size-fits-all with the option to customize Waiting List text. Event organizers can now personalize the message shown to participants whenever a waitlist is enabled. Waiting list text can be set and customized per event. Go to Participants >>…
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