RunSignup AI Agent for Support

Meet Director Advisor

Director Advisor is trained on extensive RunSignup documentation to help customers get answers faster. You can find Director Advisor in the right corner of our Support Knowledge Base, or via the link below. Best practices for using Director Advisor include:

• Be as clear as possible with the question you are asking.
• Looking for more detail? Click on the citations included in Director Advisor’s answers to find the original source of each answer.
• Have a question about TicketSignup? A separate TicketSignup Director Advisor is also on-call!
• If you stump Director Advisor, never fear! Our human agents are still online 7-days a week. Simply jump over to the support portal and submit a ticket directly to our human support team.

Meet Agent Data

Each year, RunSignup tracks trends across the endurance industry. With an estimated 50% US market share as-of 2025, RunSignup data can be used to draw meaningful conclusions about the industry. Today, that data is more actionable than ever, thanks to Agent Data! Agent Data has read the 80+ page report from each of the last 8 years so you don’t have to. More than that, she’s equipped to take a look at your race data and tell you where you are (and aren’t) on-trend, along with making recommendations for the future.

Curious how your demographics compare? Interested if your repeat rate is better than average? Ask Agent Data!