Registration Protection Insurance
RunSignup allows races to offer Registration Protection Insurance through our partner, Protecht’s FanShield-RegShield. This isn’t registration you buy: it’s registration that your participants can opt to buy. When you enable this feature, it gives participants the option to purchase insurance for their entry during their registration. If they need to cancel for a covered reason, all interaction (and their refund) goes directly through Protecht.
How Registration Protection Insurance Works…
How Registration Protection Insurance Benefits Your Race
Early Registration
The goal of every race director? Get runners to register early. Participant insurance provides the peace of mind that drives earlier registration.


Reduced Customer Service
No matter what refund policy your participants agree to, there will always be someone who wants a refund for an unexpected situation. With Registration Protection Insurance, you don’t have do decide what is (and isn’t) a valid reason.
Increased Revenue
Revenue from registration protection insurance isn’t going to transform your race budget. But with tight margins and increasing prices, a little extra revenue is always nice – especially when you’re getting paid to do less.

How Registration Protection Insurance Benefits Your Participants

Protect Against Uncertainty
Life happens. Insurance means recouping money paid when significant occurrences, such as a death in the family, injury, or illness, means participating is no longer viable. A basic list of what’s covered can be found here.
Affordable Protection
One of the reason we chose to partner with Protecht RegShield is the affordability of the product to your participants. The pricing is a minimum charge of $2.99 (for transactions up to $24.99). This means insurance is a reasonable option even for events with low registration fees.

Resources for Participants
We recommend that you have participants communicate all insurance questions directly with Protecht to ensure accurate answers. This How-To can help them contact Protecht and work out any claims.
All the Latest Blogs on Registration Protection Insurance
Races Make $20,000 by Offering Insurance in October
We introduced a new Race Insurance product that allows races to offer their participants the chance to buy insurance in case they get injured and can not attend the race in June of this year. Adoption has been very rapid, and we…
Read MoreParticipant Insurance for Increased Registrations and Revenue
Races using RunSignup for registration can choose to turn on participant insurance from the leading insurance provider, Protecht Regshield. This is free for event organizers and is another source of revenue for the race with the automated revenue share program we’ve established with the insurance provider. Participants have the option to purchase insurance when registering for the event for a nominal fee. Since we recently switched providers to Protecht Regshield, we’ve seen more than 15,000 participants purchase the insurance coverage and as high as 39% participation levels.
Read MoreInsurance – A New Revenue Source for Races
As we announced a few weeks ago, we now make it easy and profitable for races to offer the convenience of insurance for participants if they get injured, ill or have other obstacles to attending your race. It is a great offering…
Read MoreNew Insurance Option for Participants
April 2023 Update: This insurance option is now live! We shut down Allianz insurance sales on Friday March 31 and turned on Protecht insurance on Monday, April 3. For any events that had insurance turned on, there were no sales over the…
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