Membership October 2024 Updates

We continue to make steady progress on our Membership product, like we do across our entire product line with a steady pace of improvements. We are seeing great adoption of the Membership product as outlined in this blog earlier in October.

Member Self Serve Portal

The big release for October was the new Self Serve Portal that gives members a single place to:

  • See their Membership information
  • Get their Membership Card
  • Get their Apple Wallet Membership card
  • Edit, Add and Change Members
  • Edit Questions
  • View and Add Store items

Membership Level Dashboard Update

As we add capabilities to our Membership levels, we have updated the dashboard page to simplify setup. The new dashboard page looks like this – easily segmenting features based on Membership types like Individual, Family and Organization. These are some of the options, which are very intuitive now to empower organization directors to control.

Add Store Items to Self Serve Portal

You can now see past store orders, as well as make new purchases.

CheckIn with Membership Card

The RaceDay CheckIn App now support checkin to a race with a Membership card. We cross reference the membership information with the race participant. This makes checkin even easier for running clubs with events.

Currently In Development

  • Memberships – Add Organizational Membership Import
  • Add Questions Per Member and Questions Per Membership Level for Member Orgs
  • Membership Org: Add Donation Step to Registration
  • Saved/Customized Club Membership Reports
  • Membership V2 – Select Membership Start Date During Registration

On Deck

  • Donations During Registration
  • Refunds
  • Member Org Self Serve Portal: Allow Select Sub Account When Adding a Member
  • Update Member Org Report Status Text
  • UX Updates to Renewed Membership Displays
  • Add Minor Information to Edit Member Info page
  • Add Renew Button next to Default Join Button, or Option to Hide Join Default Join button
  • Membership Join “Are You Sure” prompt if renewal is available
  • Update Member Org Renewal to Copy Previous Question Responses

Summary

We are happy that so many membership organizations are now using our Membership product. We are starting to see early adoption from membership organizations outside the running community, which is also encouraging. Next year as we do integrations with our TicketSignup product, we will see more and more adoption of this strategic product.

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