RunSignup now lets race directors customize the “From” name on race notification emails, so every message that lands in a participant’s inbox carries your event or organization name. It’s a small change that can meaningfully lift open rates and keep your branding consistent across every participant touchpoint.
You can customize the From name on race notifications by going to Race >> Notifications >> General Settings, where a new Set From Name field sits alongside the existing Reply-To Email Address option. Enter whatever you’d like recipients to see as the sender – usually your race or organization name – and save. Leave the field blank and nothing changes: your notifications keep using the default branded site name, exactly as they do today. And when you renew your race for next year’s event, your custom From name comes right along with it, so there’s nothing to reconfigure each year.
Note that emails sent from Email Marketing have their own “From” name customization settings, which you can find by going to Email Marketing V2 >> Settings.