This story — and others like it — illustrates the race retention problem timers face. Races don’t leave because of bad timing. They leave because a key contact moved on, a competitor made a more compelling case, or a relationship was never…
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The RaceDay Mobile version 6 is now available. This release is a major update with a host of improvements and includes a rebranding, previously known as RaceDay Mobile Timing app. The new name reflects the app’s expanded role on race day. Beyond backup or manual…
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If you’ve ever wanted to offer a race registration discount or incentivize word-of-mouth sign-ups for your race, you’ve probably run into two options in RunSignup: coupon codes and referral links. They might seem interchangeable at first, but they serve different purposes —…
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We know referral programs work. But, if you’re investing time and money into a referral program, it makes sense that you’ll want to maximize the results. But the truth is, there isn’t really a one-size fits all referral program that works best…
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We first released automated referral rewards in 2016. A decade later, it’s still consistently one of the best ways a race can boost registrations and reach new runners. Because of that, we incorporate referral rewards into our setup recommendations. However, not all…
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Below are RaceJoy Certified Timer resources to help share the value of RaceJoy to event directors and equip races with everything participants and spectators need on race day — for both standard GPS tracking and chip-based predictive pace. These videos make it…
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If you’ve ever set up a payment account on RunSignup and paused when we asked for your Social Security Number (SSN), you’re not alone. It can feel like an unusual request — but there’s a straightforward and important reason behind it. It’s…
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Getting an unexpected email asking you to verify your Payment Account information can feel alarming. Before you second-guess it — this is a normal, legitimate part of how RunSignup complies with the banking system and maintains secure payment processing for all event…
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Whether you’re preparing for race day, wrapping up a season, or trying to grow registrations year over year, data is your best ally. RunSignup offers a robust suite of reporting tools — all built into the platform at no extra cost —…
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When sponsors sign on to support your event, one of the first things they want is to see their sponsor access is live — logo on the event page, name in the lineup, presence that proves the partnership is real. That’s a…
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