If you’ve ever set up a payment account on RunSignup and paused when we asked for your Social Security Number (SSN), you’re not alone. It can feel like an unusual request — but there’s a straightforward and important reason behind it. It’s…
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Getting an unexpected email asking you to verify your Payment Account information can feel alarming. Before you second-guess it — this is a normal, legitimate part of how RunSignup complies with the banking system and maintains secure payment processing for all event…
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Whether you’re preparing for race day, wrapping up a season, or trying to grow registrations year over year, data is your best ally. RunSignup offers a robust suite of reporting tools — all built into the platform at no extra cost —…
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When sponsors sign on to support your event, one of the first things they want is to see their sponsor access is live — logo on the event page, name in the lineup, presence that proves the partnership is real. That’s a…
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RunSignup’s free RaceDay CheckIn displays loyalty of participants by showing the history of repeat years at the race directly at the point of check-in, letting volunteers and staff know whether they’re greeting someone for the first time or welcoming back a multi-year…
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If you’ve spent any time in the RunSignup platform — whether as a race director, a timing company, or a race management organization — you’ve likely come across two terms: Partners and Timers. While they can sometimes overlap, they serve very different…
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RunSignup’s Groups & Teams feature makes it easy to manage team-based registration for your race — from defining how teams are structured to controlling exactly who pays what. Want a full walkthrough before diving in? Check out this video Here’s a step-by-step…
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Once your sponsor visibility is set up on RunSignup, the platform works hard to make sure those relationships are front and center — on your race website, in your emails, inside the RaceJoy app, and even on race photos. And with built-in…
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RunSignup’s improved Results V2 (and Photos V3) is starting to roll out this week with the beginnings of a new Overview page. As usual, this will be a series of incremental improvements released over the next several months. Results V2 Overview Page…
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You’ve secured your permits, mapped your course, lined up your volunteers, and opened registration. But have you thought carefully about insurance? Most race directors know they need some kind of coverage — but there’s a crucial distinction that often gets overlooked: race…
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