We first released automated referral rewards in 2016. A decade later, it’s still consistently one of the best ways a race can boost registrations and reach new runners. Because of that, we incorporate referral rewards into our setup recommendations. However, not all…
Read More
Below are RaceJoy Certified Timer resources to help share the value of RaceJoy to event directors and equip races with everything participants and spectators need on race day — for both standard GPS tracking and chip-based predictive pace. These videos make it…
Read More
If you’ve ever set up a payment account on RunSignup and paused when we asked for your Social Security Number (SSN), you’re not alone. It can feel like an unusual request — but there’s a straightforward and important reason behind it. It’s…
Read More
Getting an unexpected email asking you to verify your Payment Account information can feel alarming. Before you second-guess it — this is a normal, legitimate part of how RunSignup complies with the banking system and maintains secure payment processing for all event…
Read More
Whether you’re preparing for race day, wrapping up a season, or trying to grow registrations year over year, data is your best ally. RunSignup offers a robust suite of reporting tools — all built into the platform at no extra cost —…
Read More
When sponsors sign on to support your event, one of the first things they want is to see their sponsor access is live — logo on the event page, name in the lineup, presence that proves the partnership is real. That’s a…
Read More
RunSignup’s free RaceDay CheckIn displays loyalty of participants by showing the history of repeat years at the race directly at the point of check-in, letting volunteers and staff know whether they’re greeting someone for the first time or welcoming back a multi-year…
Read More
If you’ve spent any time in the RunSignup platform — whether as a race director, a timing company, or a race management organization — you’ve likely come across two terms: Partners and Timers. While they can sometimes overlap, they serve very different…
Read More
RunSignup’s Groups & Teams feature makes it easy to manage team-based registration for your race — from defining how teams are structured to controlling exactly who pays what. Want a full walkthrough before diving in? Check out this video Here’s a step-by-step…
Read More
Once your sponsor visibility is set up on RunSignup, the platform works hard to make sure those relationships are front and center — on your race website, in your emails, inside the RaceJoy app, and even on race photos. And with built-in…
Read More