We recently covered Store vs Add-Ons: What’s the Difference and When Should You Use Them? If you haven’t read that yet, start there. But there’s another option race organizers often ask about: Giveaways. In this blog, we’ll breakdown the difference between giveaways…
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You opened registration and people are signing up—awesome. Now comes the operational question: where do you find your participant list, and how do you view everything you’ll need for race day and beyond (t-shirt size, DOB/age, waiver, add-ons, bibs, payments, and more)?…
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We’re happy to share that RunSignup has successfully completed our annual PCI audit for PCI DSS 4.0.1 Level 1 for Payment Facilitators. For those who have been with us for a while, this will sound familiar—and that’s by design. Completing a PCI…
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If you’ve ever logged into your Race Dashboard and seen a red banner that says “The Payment Account For This Race Requires Attention!“, you’re not alone. This message is common, and in most cases it’s easy to resolve once you know what’s…
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Store vs Add-Ons: What’s the Difference and When Should You Use Them? If you’re using RunSignup to manage your race, understanding the difference between a race store and add-ons is key to maximizing revenue and creating a smooth participant experience. Both tools…
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If you’re organizing a bike ride, gravel grinder, fun-ride, or full-blown competitive event, it’s time to shift into high gear—and partner with a registration platform built for cyclists. With its dedicated cycling use-case tools, RunSignup offers organizers the full range of features…
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When it comes to registering for a race or supporting a charity fundraising event, it’s pretty common to see a small processing fee added to your total. But not all fees are the same, and understanding the difference between registration processing fees…
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A common question we hear from race directors is “Should I renew my race or create a new one?“ It’s a fair question. Both options are available in RunSignup, and at first glance, they can seem pretty similar. But the choice you…
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Why Does RunSignup Require Documentation? A common question we get from race directors is “why do you need XX document from me to approve my payment account?” Some of the most common documents are documents like a drivers license that verify your…
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We have added the ability for Apple Pay for RunSignup events to be used from a wide variety of browsers and devices with the recent new features from Apple. For example, people on a Chrome browser on a laptop will see an…
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