If you’ve ever logged into your Race Dashboard and seen a red banner that says “The Payment Account For This Race Requires Attention!“, you’re not alone. This message is common, and in most cases it’s easy to resolve once you know what’s…
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Store vs Add-Ons: What’s the Difference and When Should You Use Them? If you’re using RunSignup to manage your race, understanding the difference between a race store and add-ons is key to maximizing revenue and creating a smooth participant experience. Both tools…
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If you’re organizing a bike ride, gravel grinder, fun-ride, or full-blown competitive event, it’s time to shift into high gear—and partner with a registration platform built for cyclists. With its dedicated cycling use-case tools, RunSignup offers organizers the full range of features…
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When it comes to registering for a race or supporting a charity fundraising event, it’s pretty common to see a small processing fee added to your total. But not all fees are the same, and understanding the difference between registration processing fees…
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A common question we hear from race directors is “Should I renew my race or create a new one?“ It’s a fair question. Both options are available in RunSignup, and at first glance, they can seem pretty similar. But the choice you…
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Why Does RunSignup Require Documentation? A common question we get from race directors is “why do you need XX document from me to approve my payment account?” Some of the most common documents are documents like a drivers license that verify your…
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We have added the ability for Apple Pay for RunSignup events to be used from a wide variety of browsers and devices with the recent new features from Apple. For example, people on a Chrome browser on a laptop will see an…
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It’s the most boo-tiful time of the year, and our customers are leaning into the Halloween spirit. From polished Website V2 pages to RaceJoy live tracking, timely results, and photo galleries, these 13 events show how RunSignup features inform participants and drive…
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RaceJoy recently introduced predictive map positioning, giving timers a powerful new way to deliver a “big marathon” style experience. With this feature, spectators can now see every participant on the course—even those not carrying phones—by combining chip timing data streamed from RaceDay Scoring with…
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We are excited to announce the release of a highly-requested feature for the RaceDay Mobile Timing App: automated photo capture. This new functionality allows you to automatically take photos at set intervals over a defined period, making it easier than ever to…
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