New Support Website Released

In addition to releasing a new company website, we launched a whole new Help Portal. Many thanks to Meredith, part of our crack UX team for coming up with a fresh look for the company website. I love the mobile look and feel…

Read More

UX Update: The Race Title Tile

We’ve made some changes to the Race Dashboard; specifically to the top section of the dashboard, which we refer to as the Race Title Tile. Here’s what it has looked like recently: Here is what it looks like now: To switch races,…

Read More

2017 Thanksgiving Registration Stats

We are very thankful for all of the race directors, timers, partners, and runners who used RunSignup yesterday. We are also thankful that our self-serve technology worked so well (and that we didn’t have too many support calls!). At RunSignup, we always…

Read More

What the Running Boom Pop Means for Races

In a recent New York Times article “The Running Boom Has Popped”, Jen Miller says “Road races have hit the wall. The number of finishers in events in the United States has fallen from a peak of about 19 million in 2013 to…

Read More

More Validation Options for Custom Memberships

We have added some more options when setting up a custom membership. This is useful for clubs who may want to restrict access to certain events. This is found on the Membership setup page: There are a variety of options including field…

Read More

Child Privacy Update

Our great User Experience team updated the new Child Privacy registration path to be simpler and friendlier to understand with the following replacing wordy radio button options: Geez, our site if getting friendlier and friendlier to use!

Read More

Child Privacy

To protect the data the races who use us as their online registration platform, we have made some updates to your race, event and club websites to better protect the online privacy of children, particularly those under the age of 13. Our…

Read More

USATriathlon Membership Number

We now show the USAT Membership number in several more convenient places. In particular, the Participant Management page for each individual now shows the number: In addition, you can build saved reports that include any of the USAT information:

Read More

Timer Dashboard

We have released the first wave of our new Timer Dashboard. As the name implied, this is for timers to be able to manage all of their races in a single place – whether they are the Partner for a race, the…

Read More

Subscribe to Our Blog

Customize Lists...
Loading