Automated Referral Refund Rewards

As part of our big Referrals 2.0 release, you can now set up automated refunds as a reward to participants who refer others. Referrals can be turned on to automatically generate a special URL with a special referral code each time someone registers. The…

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Team Import

We have expanded the ability to do Team Imports with the following features: Note the fields that can be imported.  For example since the team type is specified in the CSV, different team types can be imported in the same CSV. 

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Secure Information Option

We have added the ability to collect Social Security Number, Drivers License and Passport as highly secure options to race registration. This was done at the request of a race held on a military base, but may be useful for other purposes…

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Fundraiser Refunds

You can now set a registration fee for Fundraisers, but automatically refund part or all of it once they meet a certain goal. For example you may have a registration fee of $100, but do an automatic refund of $100 once the…

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Refunds for Group Size

Race Directors can now make refunds to group members who joined a team before the group size discount was met. This is a powerful extension to our Group Pricing, so group members are not waiting on each other to sign up for the…

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Fraudulent Races

Unfortunately, one of the things we have had to get good at this year is catching fraudulent races that have been set up (in addition to fraudulent transactions and hacking attempts). Over the past two days, we have caught 2 fraudulent races…

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Saved Credit Card Stats

The ability for participants to store their credit cards was introduced about a month ago. In the first week and a half of December, we are seeing 14.2% of transactions choosing the save their cards. Even more impressively is that 4.9% of transactions are…

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Share Secure Reports

We have an advanced security access capability that allows race directors to share access to different capabilities in RunSignup. We are now adding the ability to share select participant data with others in a secure manner. For example, this is useful for Race Directors who…

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Volunteer Assignments in Runner Profile

We have made a update to the system so users can now see their volunteer assignments directly from their RunSignup profile. Volunteers can click on the “My Volunteer Assignments” link to view their volunteer commitments and additional volunteer information like start time,…

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Secure Credit Card Storage

We are pleased to announce a new feature on RunSignup.  Effective today we will begin allowing participants to store a credit card at the time of registration to be used for future registrations and purchases. Here is how it will work; when…

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