Non-Participating Team/Group Captains

We now give race directors the option to turn on the ability for team/group captains to create a team/group. You set this up in the Advanced Settings part of Team/Group setup: When this is checked, then a button will appear on the…

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Advanced Payment Delay

Vantiv, our credit card processor for Advanced Payment accounts had delays in their batch processing yesterday that resulted in us being unable to execute funding instructions before 6PM. This will result in a payments that daily payment customers would expect today to…

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New Store and Add-on User Interface

We have updated the interface for store and add-on items to be much easier to use and nicer to look at! Below is an example of what an item would look like on a phone. Below are some other examples. One recommendation…

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HeatMaps for Races and Partners

We have introduced Heatmaps for Races and Partners (folks who manage multiple races). Here is an example of a small Race Series Partner Heatmap: You can see the cities where they have races and how many people relatively have signed up from…

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Participant Management Makeover

We have extended our new Race Website capabilities to participant management to give your runners a clean, simple experience. Runners can look themselves up in the Find a Participant page on your race website (remember you can hide information or just put…

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Partner Dashboard Improvements

We have added some nice features for Partners with multiple races to give them better visibility across those races. Compare Races allows you to pick up to 10 races to compare on a single chart. This is on the Dashboard -> Compare…

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Payment Processing Improvement

We are pleased to announce an update to the payment schedule for those races that use our Advanced Payment (Weekly) options that will get more of your race proceeds to you sooner. We are moving the payment date to Tuesday from the…

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Partner Dashboard Improvements

We continue to make improvements to the New Partner Dashboard. Improved Search. We refined the search capabilities of the search bar to improve the ability to find participants. We also expanded the date range to all dates, which can be refined in the search…

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New Partner Dashboard

We have released a new Partner Dashboard for our customers like Timers, Race Series, Running Stores Running Clubs and others with many races to manage. The first thing existing partners will notice is the fact we use the same layout menu system…

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Advanced Payment Delays

Advanced Payment (aka Vantiv) accounts with payments made on August 10 (you would see this in the View Payments button on the Financial Summary page) will see a one day delay in the payment receipt into your bank account. Here is the…

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