Fueled Insights, a market research firm, recently published a report that helps races understand why they need to differentiate their race. The report is available (and highly recommended!) as a PDF below: Fueled Insights – The Fight for Runners’ Recreational Dollar One…
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We have added a new Compressed Team Report that is perfect for triathlon teams. It puts each team onto a separate line of a spreadsheet that you can export with the following information: Team TypeGiveawayBibRegistration ID (I’m going this was the membership…
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We found and fixed a small bug (we try to report all bugs and fixes) that does not impact money paid by participants or paid to races. It is just a problem with reporting Giveaway Items when there is a cost to…
Read MoreThis was a major upgrade and we had to do a major database upgrade which caused our system to be unavailable for less than 5 minutes this morning. There was a gap of about 6 minutes between the last registration before the…
Read MoreNOTE: We are now a Payment Facilitator. Over the next month, we will be moving to the next level of sophistication in our credit card processing and become an official Payment Facilitator (sometimes called a Payment Service Provider). This will ensure we are meeting banking and…
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We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignup users. This Gobble Gobble Four Miler Case Study focuses on creating techniques for fundraising and engaging Sponsors. Overview: The Gobble Gobble…
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We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignup users. This Syracuse Half Marathon Case Study focuses on creating demand through a premium event, and customizing a race to encourage…
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We have added the capability to set a default answer to your custom questions. This will appear in registration with all of our different formats of questions. For example, the setup for the Select menu looks like this: And the runner will…
Read MoreYou can now download increments of registrants in the Participant Reports. We have not allowed this in the past since we were concerned that with our ability to have multiple race directors, people would overlap their incremental downloads and miss some participants…
Read MoreWe have recently upped the limit to 50,000 coupons that can be copied when creating a new race with the copy feature. We also now automatically remove expired coupons, which will not count against the 50,000 limit. If your race has over 50,000…
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