Category: Key Features
Reserved Entries for Teams
With the release of Teams 2.0, race directors can now set up reserved entries as well as set a total cap for the number of teams allowed. The example on the right shows how a special reservation can be made for either a…
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Group and Team Pricing
With the release of RunSignup Teams 2.0, we have added a number of powerful options for pricing and packaging to help your race: There are 4 main types of pricing capability: Multi-Person SignUp PricingThis is the old “Group Pricing” that we have had…
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Hiding SignUp Fees
By default, we show the SignUp Fee up front if the runner will be paying for it. We think this is a good practice as it let’s runners know the total cost. However, some races do not want to show this until…
Read MorePayment Gateway Problems
UPDATE: THE ERROR HAS BEEN CORRECTED. LOOKS LIKE WE IMPACTED REGISTRATION FOR ABOUT 2 HOURS. FULL REPORT LATER. POSTMORTEM: One of our employees was handling a support call when they inadvertently accessed a configuration page on our Administrative pages. They accidentally reset…
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Requiring at Least One Add-On Purchase
Does it make sense for your race to charge a smaller fee for the entry and then require the purchase of an Add-On? For example, you could have a race fee of $20 and then a T-Shirt fee of $15 and a…
Read MorePayment Gateway Outages
Over the past two weeks our Payment Gateway provider, Braintree, has had a couple of outages. This impacted some users who were trying to pay. The first outage was on November 6 from 4:45-5:02 PM Eastern time. This outage was caused by…
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Participant Caps – Across Events
We have made it easier to set Participant caps on a per event basis, and now enabled cross-event participant cap settings. You can set this up in Customize -> Participant Caps tabs of the Dashboard. Here is how you can now easily…
Read MoreSaving Runners Money
RunSignup was designed to fix some of the things that bugged us as runners when we signed up for races. One of those things was paying a fee for each runner signed up. So we changed things to being a fee on…
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