In our ongoing effort to report all availability issues, we experienced a partial issue this morning from about 5:30AM until 8:30AM Eastern. Due to our high level of redundancy, we processed transactions throughout and user would have only had an issue on their…
We are starting a new series of Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users. A This Columbus Running Company Case Study focuses on a Bib Assignment…
We are starting a new series of Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users. At the RRCA Convention, we found our first willing case study, the…
This has been an amazing year for the RunSignup community, and we wanted to take some time to reflect on the progress we have made in 2013 across several dimensions: Strategy and GoalsIn September we had a company meeting, and we shared…
Over the past two weeks our Payment Gateway provider, Braintree, has had a couple of outages. This impacted some users who were trying to pay. The first outage was on November 6 from 4:45-5:02 PM Eastern time. This outage was caused by…
We did a deployment this afternoon at around 2:15 PM Eastern that updated some of our infrastructure (a new version of SQS, which is the queuing service from Amazon that we use). We had done testing on it in our test servers,…
It’s no secret that RunSignup is growing very, very fast. Which is great, unless you run into the problem in the graphic on the right. I’m pretty lucky to have been thru a number of fast growth companies. Mostly successful, but also…
We are growing very fast thanks to all of the great word of mouth we are receiving from race directors, timers and clubs that use us. Our challenge is to make sure we can handle the growth. Fortunately we have been involved with several…
Our Scalability project has reached success! We have eclipsed our goal of doing 50,000 registrations in 10 minutes – completing the task in only 7 minutes. This means RunSignup is simply the most scalable registration system in the world – able to meet the…
We did a very interesting upgrade today on RunSignup. In technical terms, we added something called Session Replication. And we did this across two Amazon Availability Zones by duplicating our memcache session servers. What this means is that if one of Amazon’s…