We are in the midst of doing a major database upgrade from Amazon Aurora V2 to V3 as part of our recurring infrastructure maintenance and improvements. This is a fairly major upgrade as it also includes an upgrade from MySQL 5.7 to…
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Thanksgiving Infrastructure Report Thanksgiving is the biggest day of the year for the endurance community. This year, we had 936 Trots use us to sign up over 1.1 Million participants for trots on Thanksgiving morning on the RunSignup Platform. That is up…
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Turkey Trots are on track for a record year! Early data is showing Turkey Trots on RunSignup are expecting over 1 Million participants this year! We expect over 500,000 CheckIns with our CheckIn app, and nearly 400,000 finisher results completed with RaceDay…
Read MoreWe had our fourth busiest day in history yesterday (after the day before Thanksgiving last year and the two Broad Street Lottery pick days of 40,000 participants). Our customers processed the following on September 30, 2024: $ Transactions $2,960,221 Registrations 52,506 Number…
Read MoreOn August 13 at 3:26PM Eastern, RunSignup’s platform had an outage for 1 minute and 50 seconds where it was non responsive. This is the first outage we have had since the 4 minutes in 2020. These are the only two outages…
Read MoreEarly Friday morning, the world woke up to major outages across critical systems that rely on Microsoft Windows. These outages appear to be caused by a defect deployed to Windows hosts by CrowdStrike, a technology company that provides security software. Note that…
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Part of Bob’s continued ramblings. I was at the annual RunningUSA Conference last week and a number of customers said something along the lines of “I can’t believe how much new stuff you are coming out with!”. I thought it might be worthwhile…
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One of our Year End Wrap-up Blogs. Others include 2023 Year in Review, 2023 RunSignup Product Recap, 2023 GiveSignup Product Recap, 2023 TicketSignup Product Recap, 2023 Infrastructure Report, 2024 Company Strategy, 2024 RunSignup Roadmap, 2024 GiveSignup Roadmap, 2024 TicketSignup Roadmap. Solid Infrastructure for our Customers 0 Zero downtime in 2023,…
Read MoreThanksgiving is the biggest day of the year for the endurance community. This year, we had 833 Trots use us to sign up 920,761 participants for trots on Thanksgiving morning. That is up from 730 trots (up 14%) and 756,000 (up 21%)…
Read MoreUnfortunately, our payment processor, Adyen, had an outage with processing VISA and Mastercard credit cards (American Express and Discover continued to work) this morning 10//31/2023 from 10:10:00 AM until 10:35:51 AM. It is now resolved. Adyen provided their RCA (Root Cause Analysis)…
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