Spring Lake Infrastructure Report
The Spring Lake 5 Mile run opened on Super Bowl Sunday at 5AM as they have for many years. This is always an interesting race opening to watch as it is large (12,500 in the 5 mile plus more in the Kids…
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Availability & Infrastructure Report for 2022
One of our Year End Wrap-up Blogs. Others include 2022 Year in Review, RunSignup 2022 Product Recap and RunSignup 2023 Product Plan. We are bringing back our old Availability and Infrastructure Yearly Report after being distracted by the pandemic. We continue to post blogs about important issues…
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Thanksgiving Infrastructure Report
Note from Dec. 15 2022 – We have deployed an upgraded layer of software that controls our session management that is adaptive to high demand and removes the problem with the Apache Webserver cache mechanism that caused some slow performance on Thanksgiving…
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American Express Outage Friday Night
American Express had some outages on Friday night, November 18, 2022. About 10-15% of credit card transactions on our platform use American Express credit cards, and some of those transactions took extra time and some failed. When we try to process a transaction…
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Aurora 2 Database Upgrades Tuesday and Wednesday 9/27 and 9/28
As described last week, we have a planned upgrade happening on our databases this week. We have done a number of tests and are hopeful for a quick and non-impactful transition. We also have planned and tested fallbacks as well. We will…
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Upgrade to Aurora 2 Database – Potential Downtime
We are planning to do an upgrade to Amazon AWS Aurora MySQL 2 sometime in the next week and a half. We expect less than 5 minutes of potential system impact. Another blog will be posted the day before we do the upgrades. Planned…
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Lightbox Technologies Partners with RunSignup for Future of Race Registration
Lightbox will be migrating all customers to the industry leading RunSignup platform this year Waltham, MA and Moorestown NJ – Lightbox Technologies is partnering with RunSignup to migrate their race registration customers to the RunSignup platform this year. Lightbox customers have been…
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4 Minutes of Down Time
Unfortunately, our 5 year, 9 month and 1 day of 100% uptime with zero time down even for maintenance of the GiveSignup | RunSignup system came to an end at 4:16 Eastern time on June 28, 2021. It lasted for 4 minutes…
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23 Releases and Updating 40 servers – All in a Days Work
This is Bob. We will be releasing several year end blogs over the coming weeks. A couple of them will be an overview of the features we released and another for our 2021 product roadmap. But I thought yesterday was worth mentioning….
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Availability Investments Help Customers Again
Like much of the web, RunSignup and GiveSignup host our infrastructure on Amazon AWS. Unfortunately, they had a pretty major outage on Wednesday before Thanksgiving in one of their data centers. It took down major websites like 1Password, Acorns, Adobe Spark, Anchor, Autodesk, Capital Gazette, Coinbase, DataCamp, Getaround, Glassdoor, Flickr, iRobot, The Philadelphia Inquirer, Pocket, RadioLab, Roku, RSS Podcasting, Tampa…
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