American Express had some outages on Friday night, November 18, 2022. About 10-15% of credit card transactions on our platform use American Express credit cards, and some of those transactions took extra time and some failed. When we try to process a transaction…
Read More
Email V2 stats now show in RaceInsights Analytics. This gives you even more insight into how your emails drive website views, registration numbers, and revenue. RunSignup email is free and you can send unlimited emails. However, it’s important to balance frequency and…
Read More
The Midstate Massive Ultra Trail event, a point-to-point trail race with distances of 100, 50 and 30 miles in Massachusetts, has offered RaceJoy since its inception of 2019. This popular ultra New England event attracted close to 350 participants this last weekend and 78%…
Read More
The Donation Report has a new update that shows the breakdown between transactional (online) donations and manual (offline) donations. To view, navigate to Donations >> Reports >> Donations on your dashboard. You will see the breakdown in the top summary. It’s also easy to…
Read More
One of the many FREE tools events using RunSignup can take advantage of is RunSignup’s RaceDay Photo platform. Events can improve the race experience by providing an elevated experience with free photos that are integrated with their personal race results. You can…
Read More
We continue the series on strategies to Increase Registrations with Pricing strategies by focusing on ways to apply discount incentives to encourage group participation and tap into the social nature that is the foundation of endurance events. This post covers two of…
Read More
We lowered the Reserve Holdbacks to 0% effective today. This is a very happy day and another sign of recovery in our endurance community. As you may recall we always had a normal 0% holdback (meaning we pay out when people signup),…
Read More
RunSignup offers many features and ways in which events can creatively encourage a greater amount of registrations for their upcoming races. This is a first in a series of blog posts to help provide specific methods to increase race registrations through pricing….
Read More
Below is a recorded webinar recently held that covered the benefits of offering team/group registration options and examples of how this can be deployed using RunSignup’s features and tools available to our customers. If you are wanting to increase registrations, teams are…
Read More
Race week is an exciting time for participants. It’s important for race directors to capture that momentum and get early registrations for the following year. There are a few ways that RunSignup can help depending on the approach you would like to…
Read More