Internal Race and Volunteer Questions
We have added an option to make questions “internal” only. This means that participants never see the question. This is useful for three use cases: This is setup in each custom question:
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Category: Participant Management
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Changing Events and Add-Ons for Imported Participants
We have a number of races who have moved to RunSignup from another vendor while registration is open. This typically means they import those registrations into RunSignup and use the RunSignup Participant Management capabilities so participants can do self-management. In Add-On and…
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Saved Credit Card Stats
The ability for participants to store their credit cards was introduced about a month ago. In the first week and a half of December, we are seeing 14.2% of transactions choosing the save their cards. Even more impressively is that 4.9% of transactions are…
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Volunteer Assignments in Runner Profile
We have made a update to the system so users can now see their volunteer assignments directly from their RunSignup profile. Volunteers can click on the “My Volunteer Assignments” link to view their volunteer commitments and additional volunteer information like start time,…
Read MoreSecure Credit Card Storage
We are pleased to announce a new feature on RunSignup. Effective today we will begin allowing participants to store a credit card at the time of registration to be used for future registrations and purchases. Here is how it will work; when…
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Quick Participant Search
We have added a quick search for your participants to the top of every page on your race dashboard.
Read MoreRe-Applying Discounts During Event Transfers
We have added the ability for race directors to allow discounts to be reapplied during the event transfer process in participant management. This can be turned on under Participants>>Participant Management>>Event Transfer>>Reapply Discount. Here are a few important things to note about this feature:
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Partner Level Participant Report
We have added the Participant Report that is part of our Race Dashboard to our Partner level Dashboard. This allows partners to generate do searches and reports that span across all of their races. Note this is only for Partner Owners and…
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Participant Management Makeover
We have extended our new Race Website capabilities to participant management to give your runners a clean, simple experience. Runners can look themselves up in the Find a Participant page on your race website (remember you can hide information or just put…
Read MoreStandard Questions
We have added Standard Questions – which creates a standard set of information that can be used across races and is stored as part of a runner’s profile and be reused. This list will expand in the future. The first 3 Standard…
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