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The ability for participants to store their credit cards was introduced about a month ago. In the first week and a half of December, we are seeing 14.2% of transactions choosing the save their cards. Even more impressively is that 4.9% of transactions are…
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We have made a update to the system so users can now see their volunteer assignments directly from their RunSignup profile. Volunteers can click on the “My Volunteer Assignments” link to view their volunteer commitments and additional volunteer information like start time,…
Read MoreWe are pleased to announce a new feature on RunSignup. Effective today we will begin allowing participants to store a credit card at the time of registration to be used for future registrations and purchases. Here is how it will work; when…
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We have added a quick search for your participants to the top of every page on your race dashboard.
Read MoreWe have added the ability for race directors to allow discounts to be reapplied during the event transfer process in participant management. This can be turned on under Participants>>Participant Management>>Event Transfer>>Reapply Discount. Here are a few important things to note about this feature:
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We have added the Participant Report that is part of our Race Dashboard to our Partner level Dashboard. This allows partners to generate do searches and reports that span across all of their races. Note this is only for Partner Owners and…
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We have extended our new Race Website capabilities to participant management to give your runners a clean, simple experience. Runners can look themselves up in the Find a Participant page on your race website (remember you can hide information or just put…
Read MoreWe have added Standard Questions – which creates a standard set of information that can be used across races and is stored as part of a runner’s profile and be reused. This list will expand in the future. The first 3 Standard…
Read MoreWe have added easy access to the Refund Policy that each participant agreed to in the Participant Management page right below the Waiver information. This allows you to easily remind participants what the refund policy for your race is.
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The Wall Street Journal recently published an article Marathons, Triathlons Allow Runners to Resell or Transfer Entry Bibs. Bob Bickel, founder of RunSignup.com, says some 10% of events on the site scheduled for the next 12 months permit a runner to transfer a…
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