New Event Transfer Option
You can now control if you allow participants to transfer into an event even after registration is closed. Th is is another option on the Participants -> Participant Management -> Event Transfers page:
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Add-Ons Transfer with Bib Option
We added a new setting in the Bib Exchange settings under Participants>>Participant Management>>Bib Exchange. Under the gift transfer section, there is now the option for “When Transferring, transfer add-ons from previous registrant.” This option defaults to OFF. Please note- the add-ons only transfer…
Read MoreDelete Sub-Accounts in Profile
Participants can now Delete Sub-Accounts in addition to Making it their own account and transferring to another account. Sub-Accounts get automatically created when a participant signs up themselves and others. For example a wife signs up her husband and daughter for a race…
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Claim Accounts in Profile
Sometimes new users get created even though there is already a user in RunSignUp with a profile. For example, someone might have imported my registration in a race rather than me signing into RunSignUp and signing myself up for a race. This…
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Participant Management for Linked Registrations
If a participant signed themselves up with others, it is now easier for them to quickly find those other registrations from their own Registration page. Clicking the link will bring up a list and quick links to each individual registration. This makes…
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Participant Report Speed Up
You may have noticed a speed up in the Participant Reports on your race dashboard. We did some optimizations of the queries as part of our infrastructure upgrades. We are also benefiting from the upgrade we made to the Aurora Database yesterday. The…
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Sellout Race: Sample Communication with your Runners
When you are opening registration for a fast sellout race, we strongly encourage thorough communication with your potential runners to ensure a smooth registration process for them. This is a sample of an email communication you may want to send out (the specific parameters…
Read MoreSellout Race Options and Best Practices
One of the biggest concerns of a fast-selling or sellout race is making the user experience fair and seamless. We gathered a few Best Practices geared towards those events. The first thing your race needs to do is decide your overall structure. A…
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Reserved Entries Upgrade
We have made a major upgrade to Reserved Entries. These are useful for many use cases: The new features include: Here is the new User Interface and setup, which is fairly self explanatory:. The top part let’s you select participants to invite (note…
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Space Coast Marathon Loyalty Program
The Space Coast Marathon had a successful phased registration opening over the past several days. They made use of the Loyalty Program as well as adding a Password to registration. The Loyalty Program is available under the Registration Menu on the Race Dashboard and allows you to…
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