Processing Fee Price Elasticity

There is a wide variance in processing fees consumers are willing to pay for different events – from low RunSignup-like fees to high Ticketmaster type fees. And yet consumers are willing to still sign up for the race or buy the tickets….

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Randomize “Add a Donation” Charity at Checkout

If your race supports multiple charity partners, you can now randomize the charity that shows on the checkout page for non-donors. This allows races with multiple charity partners to take advantage of the option to ask non-donors if they would like to…

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Team Fundraising Page Co-Captains

Last year, we released a co-captain feature for team fundraising pages. The feature gives team fundraising captains the ability to grant other users captain access for their fundraising team. This is helpful for large fundraising teams or teams that are managed by…

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RaceDay Certified Timer Spotlight: Craig Chiger

Craig Chiger, founder of Start to Finish (located in Long Beach, NY), attended RunSignup’s RaceDay Certification training in Orlando, Fla. this year. Since then, he has incorporated RaceJoy’s  live tracking and cheer sending as one of the standard services they are now offering as part of…

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Default Fundraising Goals

We added the ability to set default fundraising goals for fundraiser teams and individual fundraisers. Default fundraising goals automatically populate a team or individual’s fundraising page(s) with a fundraising goal that you determine. Fundraisers can edit the default goal to greater than…

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Email Deliverability

One of the common questions we get is “My Email did not get through to all recipients. What happened?” Email deliverability is much less than most people know. According to Sendgrid, fully 21% of emails never make it to a users inbox….

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Certified Timer Spotlight: Jamie Orr, Run The East

Jamie Orr, founder of Run The East, a Greenville, North Carolina based race timing and event management service provider recently completed RunSignup’s RaceDay Certification program. We noticed he was making full use of the various RaceDay Suite of Technology that RunSignup offers. So,…

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Multi-Race Bundles: Set Minimum & Maximum Races

We have made an enhancement to our Multi-Race Bundle options. You can now set the minimum and the maximum number of races that a multi-race registrant can choose during the registration process. For instance, you can set-up a multi-race bundle and include 10…

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RaceDay Certified Timers Embrace New Technology

It’s the first week after RunSignup’s RaceDay Certification tour and timers that went through the training are energetically embracing RaceJoy and RaceDay Scoring. Already, certified timers have enabled RaceJoy for more than 80 new races across the country. Some timers are choosing to try RaceJoy out at…

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Updating 10,000 Race Websites

We updated our old race website template that had been our default from around 2014-2017. This means that over 10,000 race websites were automatically updated to look modern and sleek with lots of new options. Now both the side menu option (this…

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