If a participant signed themselves up with others, it is now easier for them to quickly find those other registrations from their own Registration page. Clicking the link will bring up a list and quick links to each individual registration. This makes…
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We have added the capability to import answers to custom questions. This can be useful if you want to record information about participants that you want to merge into their registration information. Roller Coaster Races was the customer who suggested this. They give…
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We have automatically added a new Menu item and page to race websites that make clear the refund policy for each race. this helps reduce confusion over refund policies. We do this based on the settings you have for refunds. For example,…
Read MoreWe are pleased to announce a partnership with Allianz Global Assistance to begin offering their event registration insurance* for events registering on RunSignUp effective immediately. Allianz Global Assistance is the world leader in travel insurance, assistance and personal services. Event registration insurance is…
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We are pleased to announce a partnership with Allianz Global Assistance to begin offering their event registration insurance* for events registering on RunSignup effective immediately. Allianz Global Assistance is the world leader in travel insurance, assistance and personal services. Event registration insurance is…
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We have made major improvements to the Confirmation Email, and created a number of mechanisms for you to customize it to your needs. First, we redesigned the layout to be easier to read. Then we included the following features: Set this up…
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We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignup users. This Race to Robie Creek Case Study focuses on a smooth sellout process. The Race to Robie Creek and…
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We are excited to bring out the final step of our Fast Registration Program: 1-Click Registration! As the name implies, 1-Click allows a previous RunSignUp participant to register for a race in 1 click. The participant must be logged into RunSignUp (which is easy…
Read MoreOne of the biggest concerns of a fast-selling or sellout race is making the user experience fair and seamless. We gathered a few Best Practices geared towards those events. The first thing your race needs to do is decide your overall structure. A…
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We have made a major upgrade to Reserved Entries. These are useful for many use cases: The new features include: Here is the new User Interface and setup, which is fairly self explanatory:. The top part let’s you select participants to invite (note…
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