Recent Blogs


Customize “Charity” Wording

You can now customize the wording for “Charity”. This is useful for races that have branded Charity Partner programs, such as Crescent City Classic’s Run For It Charity Program. It also provides flexibility to rename “charity” to “nonprofit” or “charity partner.” Once you…

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Potential Signup App Retirement Due to Sales Tax

We are still working on this, but there is some likelihood that we will retire our signup app in the next month. This is due to a number of complications that are introduced by the implementation of our new sales tax system. We have…

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Donor Covered Fees

When you create a fundraising run/walk/ride powered by RunSignup, you can choose to absorb the processing fee, pass it to your supporter, or split the processing fee 50/50. RunSignup charges a low 4% processing fee on all donations (yes, that includes credit…

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RaceJoy GPS Tracking and Poor Cell Conditions

RaceJoy is specially designed to work with varying levels of cell conditions to accommodate participants and spectators around the country and on courses in areas that have intermittent cell conditions. However, RaceJoy should only be used at sites where the Start and Finish…

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Symposium 2019: Fundraising Panel

For the 8,000+ nonprofits who use RunSignup, fundraising is an essential part of their events. But it’s more than just collecting donations–everything from your communications strategy to your social media presence can affect your results. At Symposium, we invited some experts from…

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Are Races a Good Business?

Jen Miller’s NYTimes weekly newsletter contained some more “bad news” about the state of races: “Triathlons appear to be facing the same kind of participation slump that hit running in the mid-2010s: U.S.A. Triathlon’s membership dropped about a quarter over a five-year period. And that’s…

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10 Years – the Origin Story

This is Bob. I’m getting a bunch of “Congratulations on your 10th Work Anniversary” on LinkedIn today. At our Symposium, Allison and I talked about this being our 10th year in business and what we have planned for the next 10 years (more of…

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Symposium 2019: Timer Business

Similar to the rest of our products, our RaceDay suite and timer capabilities are constantly evolving, with new features being released. This year, we had two timers join us on a panel at our 2019 Symposium to answer some of your timing…

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Symposium 2019: Digital Marketing for Races

Marketing your race can have a huge impact on your race registrations. While out of home marketing strategies (flyers, billboards, etc.) are still popular, the rise of social media opens up new marketing channels. Thomas and Rachael of Big Run Media specialize…

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Symposium 2019: Marketing Panel

Marketing can make or break your race. Marketing tools from flyers to Facebook ads help make sure you reach the right people to drive registrations. At this year’s Symposium, we asked some customers and industry professionals to sit on a panel to…

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