Import Fundraisers
You can now create and setup the parameters for Fundraising when importing participants:
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June 3, 2026
How to Collect Multiple Waivers During Registration
Whether you’re partnering with a sponsor that has its own liability requirements, running a trail or ultra race with venue specific liability requirements, or working with a national governing body like US Masters Swimming — collecting multiple waivers during registration is a...Read More about How to Collect Multiple Waivers During Registration
June 2, 2026
What Referral Program Works Best?
We know referral programs work. But, if you’re investing time and money into a referral program, it makes sense that you’ll want to maximize the results. But the truth is, there isn’t really a one-size fits all referral program that works best...June 2, 2026
Do Referral Rewards Programs Work?
We first released automated referral rewards in 2016. A decade later, it’s still consistently one of the best ways a race can boost registrations and reach new runners. Because of that, we incorporate referral rewards into our setup recommendations. However, not all...May 29, 2026
RunSignup May 2026 Top 5 Highlights
At RunSignup, we believe in continuous improvement. That means 2,000+ software releases each year bringing new features and upgraded technology options. While that’s great for events, we know it can be a challenge to keep up with every new release! To help, we’re picking just...May 26, 2026
Your Event, Your URL: Using Custom Domains on RunSignup
Your event website is your community’s front door. So why should that door be labeled with someone else’s address? RunSignup supports free custom domains — meaning you can send participants to YourRace.com instead of RunSignup.com/Race/YourRace. You bring the domain; we handle the...Read More about Your Event, Your URL: Using Custom Domains on RunSignup
Recent Blogs
Undeliverable Addresses
We have added a mechanism for Race Directors to mark addresses as “Undeliverable”. This is convenient for races who want to do physical mailers and want to save postage costs. You can do this by Editing a User (reach this from View…
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Alternate Layout for Question Responses (useful for additional waivers)
We have added an option to position the Question Answers below the “Additional Details” in Custom Questions. This is useful for when races may have more than one waiver: This is simply a new option at the bottom of each question in…
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Highlight Events during Registration
You can now add a custom label, description and an image to highlight a particular event. There are a lot of cool things that you can do with this. For example if you have a premium package that includes extra stuff, you…
Read MoreView participant Report Hidden Fields
There is now a new option on the View participants report for “hidden” fields. These are fields that are not commonly used and are not shown when you do a “Show All Columns” since there are about 75 columns. Most new features…
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Negative Split Productions Case Study
We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users. This Case Study focuses on RunSignUp Race Websites, the Referral Program, and the RaceDay CheckIn Mobile App. Download PDF…
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DDOS – What a Distributed Denial of Service Attack Looks Like
We had a DDOS attack on RunSignUp today. It lasted from about 4:00PM until 4:45PM when we were successful in cutting it off. It averaged over 1,000 requests per second. The attack was looking for vulnerabilities like SQL injection. This slowed down the…
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Financial Update – Released
We successfully released our financial update this morning! We are excited to get more client feedback and catch any issues. If you see an issue please email info@runsignup.com or your RunSignup contact with as much detail as you can to help us get it…
Read MoreEvent Transfers After Registration Closed
By default, when a person to person transfer is completed, RunSignUp will put the new registrant on the same team as the original registrant. This was causing an issue for transfers that were initiated after the team joining-end date had passed, even…
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Disable Turkey Trot Pop-up
With over 200 Turkey Trots open on RunSignUp, we have a pop-up to make sure people are signing up for the right Turkey Trot. We have introduced the ability to not display the pop-up by using one of the custom URL’s that…
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