Recent Blogs


Upgraded Infrastructure Hardware

We have also completed an upgrade of our hardware infrastructure over the past week. This includes upgrades to our front end load balancers, our web servers and our database server (we left the memcache servers the same since they are so over-sized…

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Participant Report Speed Up

You may have noticed a speed up in the Participant Reports on your race dashboard. We did some optimizations of the queries as part of our infrastructure upgrades. We are also benefiting from the upgrade we made to the Aurora Database yesterday. The…

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Amazon Aurora Database Upgrade

We did a major database upgrade to Amazon Aurora MySQL this morning (with zero downtime!). This upgrade increases performance, improves scalability, improves reliability, availability and positions RunSignUp for continued growth and change. We were one of the Beta test sites for Aurora, and were…

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Site Upgrade Monday Morning

UPDATE: This is now complete. We had Zero transaction loss. We had registrations completing during the process successfully. We think that 3 users had to wait up to a minute for their registration to complete (the running guy at the end of…

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Race to Robie Creek Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignup users.  This Race to Robie Creek Case Study focuses on a smooth sellout process.  The Race to Robie Creek and…

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1-Click Registration

We are excited to bring out the final step of our Fast Registration Program: 1-Click Registration! As the name implies, 1-Click allows a previous RunSignUp participant to register for a race in 1 click. The participant must be logged into RunSignUp (which is easy…

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Nearby Race List for Clubs Websites

We have added a “Nearby Races” page to Club Websites. This makes it easy for club members to find and post local races, and can become a draw for local runners to your Club Website. Here is an example of what it look…

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Nearby Race List for Clubs Websites

We have added a “Nearby Races” page to Club Websites. This makes it easy for club members to find and post local races, and can become a draw for local runners to your Club Website. Here is an example of what it look…

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Sellout Race: Sample Communication with your Runners

When you are opening registration for a fast sellout race, we strongly encourage thorough communication with your potential runners to ensure a smooth registration process for them. This is a sample of an email communication you may want to send out (the specific parameters…

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