6 Million Free Emails
You have used our integrated email system to send over 6 Million Emails this year so far (early March). There are a wide variety of Emails sent, here are some of the types: And lots more. . . Glad people are getting…
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August 26, 2026
Unlock the Power of the RaceDay CheckIn App
In 2025, 50% of all races on RunSignup used the RaceDay CheckIn app. 60% of all participants — 7.3 million people — were checked in with it, across races ranging from 200 participants to 26,800. Many race directors and timers view RunSignup’s...August 24, 2026
RunSignUp Product Updates — Week of August 17–23, 2026
This week we shipped 60 releases, adding 18,641 lines of code and removing 5,538 lines as we continue to improve and simplify the platform. This week’s release brings a major update to Event Showcase website tools, plus improvements across ticketed events, volunteer...Read More about RunSignUp Product Updates — Week of August 17–23, 2026
August 23, 2026
SMS Marketing Coming to RunSignup
Email is the workhorse of event marketing — RunSignup/TicketSignup sent 850 million emails on behalf of our customers last year. But your participants’ attention has moved. Nearly three quarters of race website traffic now comes from a phone, and text messages get...August 20, 2026
Event Showcase for Race Websites V2
A running club puts on a spring 5K, a Tuesday night track series through the summer, and a Thanksgiving 10K. A timing company works with forty races across three counties. A charity runs one marathon and eleven small fundraiser races around it....August 20, 2026
RaceDay Scoring V6: Unprecedented Speed
RaceDay Scoring V6 is here, delivering a major performance upgrade for race timers. Built on a multi-year architecture rebuild in Rust, V6 operates as a self-driving data engine that handles heavy background processing in sub-50 milliseconds—keeping your interface lightning-fast and instantly responsive...Recent Blogs
RaceJoy Infrastructure Upgrade
We have also done a major upgrade of the RaceJoy infrastructure on Amazon AWS – more than doubling the size of the database server and upgrading to the latest version of the database. This will mean our standard environment now handles the…
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Partner Setting to Turn Off Confirmation Calendar Notifications
In our new Confirmation Email Customization, we added the automatic generation of a calendar event to be attached to the email. This makes it simple for the participant to add your race to their calendar on their phone or computer with one…
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Manually Add Referred Registrations
With the release of our Automated Referral Rewards program, some race directors have been approached by participants wanting to get credit for a registration. This may come about because they did not share their specific link with the referral tag, or they talked with…
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Failover for Read Replica Database
Yes, we know these infrastructure updates are kind of boring. But we want to document them. This one involves if there is a loss of connection to the read replica database(s). It now auto-failovers to the master database. We had two instances…
Read MoreMore Performance Improvements
We continue to do our annual big infrastructure update. Improvements to date have decreased average page load time across all devices (over 50% are mobile phones) from about 3.2 seconds to 2.85 seconds. While that does not sound like a lot, that…
Read MoreWeb Server Upgrades
We have upgraded our web servers to PHP 5.6. to continue to keep our software stacks up to date. We have also upgraded our log handling mechanism. We now save logs for 3 years in AWS S3. We make use of the the Amazon…
Read MoreUpgraded Load Balancer Error Handling
As we continue to upgrade our infrastructure over these few weeks, we have improved our error handling and auto-recovery on our NGINX load balancers. What this means is if there are network or server problems, the system we have in place will…
Read MoreConfirmation Email Customization
We have made major improvements to the Confirmation Email, and created a number of mechanisms for you to customize it to your needs. First, we redesigned the layout to be easier to read. Then we included the following features: Set this up…
Read MoreUpgraded Infrastructure Hardware
We have also completed an upgrade of our hardware infrastructure over the past week. This includes upgrades to our front end load balancers, our web servers and our database server (we left the memcache servers the same since they are so over-sized…
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