Read More about RaceDay CheckIn 3.2.65: Multiple Labels and Configuration Access Controls
Read More about RunSignUp Product Updates — Week of August 24–30, 2026
Read More about RunSignUp Product Updates — Week of August 17–23, 2026
We have added Standard Questions – which creates a standard set of information that can be used across races and is stored as part of a runner’s profile and be reused. This list will expand in the future. The first 3 Standard…
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We have added the capability for races to do text messaging with their participants. This can be useful for emergency situations such as delaying the race due to lightning. This feature is not meant to be used for marketing purposes! This option is…
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We have been asked by a customer to document our disaster recovery plan, and we figured that it might be useful to document this for other customers as well as provide an example to other websites who might want to use a…
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Vantiv, one of our back end payment processing providers, had issues with their payment processing reports during the week of July 13. This delayed some Advanced Payments by a day. We are working with them to try to make sure this does…
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It was a fun weekend for RaceJoy at the Shipyard Old Port Half Marathon & 5K. Not only were we onsite for this event, but we also got to eat some delicious lobster during the Lobster Bake and the chance to meet great people…
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We had a great 2015 RunSignUp Race Director & Timer Symposium! Below are the presentations that were made on Tuesday. We will be doing videos on the website that you will be able to see here. RunSignUp Symposium Kick-Off and Overview by Bob Bickel:…
Read MoreJuly 4 is always a big race day across the country. People used RaceJoy at all types of running races this past weekend – from the iconic Peachtree Road Race in Georgia to the Team RWB Firecracker Race in Daytona. July 4…
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We have added easy access to the Refund Policy that each participant agreed to in the Participant Management page right below the Waiver information. This allows you to easily remind participants what the refund policy for your race is.
Read MoreWe are pleased to announce that as a result of our work on the new Payment Processing techniques as well as the support of our partners, we are dropping the processing fee rate on donations. The rate is dependent on the payment processing mechanism…
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We are heading to the RunningUSA The Next Evolution Conference in Chicago June 28-29. RunSignup has a number of customers who manage next generation event series – mud runs, obstacle course races, color runs, glow runs, night runs, etc. These are typically themed multi-city…
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