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We had deployed an update last night which apparently affected one of our web servers. So for the past 12 hours some of our users (half) experienced slow response times (>2 seconds). We think all transactions were complete if people had patience….
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We have recently done a number of upgrades to our infrastructure to try to improve our service. As discussed in an earlier blog, we are trying to be transparent on how we operate. One of the biggest things that worries us about providing…
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From the beginning, we have been focused on trying to make it easier for race directors and timers to work together. Recently we have made some major progress in this area by making it easy for timers to download participant information and…
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Open Running API allows various running systems to work together, including Registration, Timing and Results systems Moorestown, NJ – September 7, 2012 – RunSignup, the leading innovator of online tools for Races and Running Clubs, today announced the availability of the Open…
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We heard back from some race directors in response to our blog on Bib Exchange and Refunds – a Runners Right?. I think the two responses below capture the range of comments: We are a non profit that runs a road race as…
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A couple of years ago when we started RunSignup, our basic strategy was to charge a processing fee when it cost us to process a transaction. We uplift our cost for the charge to pay for our salaries and infrastructure and hopefully…
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Comprehensive Participant Management including Refunds, Bib Exchange and Event Transfers Helps Runners and Race Directors Moorestown, NJ – August 10, 2012 – RunSignup, the leading innovator of online tools for Races and Running Clubs, today announced the availability of a comprehensive set…
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Road Race Management had a cover story on bib exchange and refunds this past month – “Races Grapple with Number Switching”. The comments from race directors seemed strange to me. They complained how runners were finding ways to work around the system…
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It has been a good week at RunSignup. We get excited about two things. One, when we make a customer happy and hear about it. And two, when we finish a major project that will really help race directors, timers and runners….
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RunSignup has a number of advantages over older registration systems. We’ve talked a lot about our Cloud architecture providing a scalable infrastructure. Our rapid pace of software development is also allowing us to meet the needs of our race directors and timers….
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