As we reported in our Thanksgiving Stats blog, we handled a record number of Thanksgiving Day registrations this year – 423,306 compared to 365,618 in 2017. Some of that growth is because we are growing as a company, adding 68 races, and some of…
Soooo, we messed up. A large marathon used our email system to send out pre-race information emails. One of the cool features of our CRM-driven email is that you can put “tags” into an email and they populate from the database automatically. …
Novant Health Charlotte Marathon made full use of RunSignup’s RaceDay products from the RaceDay CheckIn app to RaceJoy’s GPS tracking and live results. Charlotte Marathon Runners get to experience the sights and sounds of the Southeast’s fastest growing city, including the Queen City’s…
Virtual races are growing in popularity – either as stand alone events or as a way for remote participants to feel like part of a race. The new Virtual TXT service helps to bring more connectivity with your virtual participants. There are…
Rhode Races & Events hosts a series of five race experiences in scenic view locations in the Rhode Island area. This event series provide a backdrop of water views framed by race management perfection. Each event offers a half marathon and three events…
We do a quarterly update on how things are going with RunSignup (2016, Q1/17, Q2/17, Q3/17, 2017, Q1/18, and Q2/18). The good news is that more races, timing companies, running stores and runners continue to recommend us. And we keep putting out great technology our customers seem…
We do a US Registration Market Analysis every 6 months: We try to improve on it with your feedback (so feel free to send suggestions or corrections to bob.bickel at runsignup.com). We do this as part of our own internal market evaluation…
We have released the capability to do Multi-Factor Authentication (MFA, or sometimes called 2-Step Verification) on RunSignup. This is optional for all users (required for RunSignUp employees). MFA is currently gaining popularity as an additional layer of security. The basic idea is…
This past weekend, participants of the Hell of a Half Marathon and their supporting family and friends were treated to RaceJoy’s live phone tracking and cheer sending as part of their infernal race day experience. The race is aptly named due to the challenging course marked…
Customer Relationship Management (CRM) is technology that lets you manage your interactions with customers and potential customers. In the endurance market, CRM is evolving from a buzzword to a tangible technology that race directors need. Your participants are your customers, and you…