Volunteers V2: FAQ

Last month we announced a Limited Beta program for RunSignup Volunteers V2. Unlike our legacy product, Race Volunteers that is accessed only from a race dashboard, Volunteers V2 is a standalone product that can be linked to events (races and ticket events)….


How to Turn First-Time Runners into Repeat Registrants

Getting someone to register for your race the first time is hard. Getting them to come back next year is harder — and more valuable. Repeat registrants don’t need to be convinced your race is worth doing. They already know. They register…


RunSignup Timer Certification

The RunSignup platform has a lot to offer timers — and this two-hour live course makes sure you’re up to speed on the features that matter most. We’ll walk through the latest RunSignup tools and updates most relevant to your work as…


RunSignup August 2026 Top 5 Highlights

At RunSignup, we believe in continuous improvement. That means 2,000+ software releases each year bringing new features and upgraded technology options. While that’s great for events, we know it can be a challenge to keep up with every new release! To help, we’re picking just…


RunSignUp Product Updates — Week of August 17–23, 2026

This week we shipped 60 releases, adding 18,641 lines of code and removing 5,538 lines as we continue to improve and simplify the platform. This week’s release brings a major update to Event Showcase website tools, plus improvements across ticketed events, volunteer…


SMS Marketing Coming to RunSignup

Email is the workhorse of event marketing — RunSignup/TicketSignup sent 850 million emails on behalf of our customers last year. But your participants’ attention has moved. Nearly three quarters of race website traffic now comes from a phone, and text messages get…


RunSignup 101: Race Renewal

Your race wrapped up — now what? Renewing your event on RunSignup is one of the most important things you can do to keep momentum going and give yourself the maximum time to grow registrations for next year. In this RunSignup 101,…


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