At RunSignup, we believe in continuous improvement. That means 2,000+ software releases each year bringing new features and upgraded technology options. While that’s great for events, we know it can be a challenge to keep up with every new release! To help, we’re picking just the biggest updates each month and sharing them here. Can’t read everything? Just read the September 2026 Top Highlights!
September 2026 Top 5 Highlights
1. Introducing AI Chatbot V2
RunSignup’s AI Chatbot has been rebuilt on next-generation infrastructure — with real-time access to your live race data, a dedicated Results specialist, and a 15-second re-index time so your chatbot always has the most up-to-date answers, even during race week.
2. Volunteers V2 — Tracking Hours
Volunteer V2 now includes individual and summary time tracking reports, plus a fast and easy check-in/check-out flow through the RaceDay CheckIn app — giving event directors a complete picture of volunteer hours across every event as the new platform moves toward full release this fall.
3. AI Data, Security and Privacy at RunSignup
Wondering what RunSignup’s AI can and can’t do with your data? This post breaks down the three-agent architecture behind RunSignup AI, the human approval gates built into every action, and why your event data is never used to train AI models.
4. RaceDay CheckIn 3.2.66
The latest RaceDay CheckIn update packs in three meaningful upgrades — camera-based bib scanning as a second lookup option, QR codes on printed labels, and a real volunteer check-out with recorded times — all in the free app race directors and timers already use on race day.
5. 5 Ways to Increase Race Revenue (Without Raising Prices)
With race prices up across every distance over the past five years, this data-backed guide walks race directors through five proven strategies — from adding a price tier to offering premium experiences and participant management fees — to grow revenue without pricing runners out of your event.
Bonus: RaceDay Mobile Version 6 is Here
RaceDay Mobile has grown far beyond backup timing — and it has a new name to prove it. Version 6 brings automated race photography, a real-time Announcer Mode, and improved gun shot timing together in one free app that works on any Apple or Android device. Whether you’re a timer or a race director, this is a race day tool worth knowing.
RaceDay Mobile: A New Name for a Broader Mission
More Learnings
Have time for more? Continue learning with these blogs:
Volunteers V2: FAQ
Everything you need to know about RunSignup’s new standalone Volunteer V2 platform — from how it differs from Race Volunteers, to pricing, to what happens to your existing volunteer setups when V2 fully launches this fall.
How to Turn First-Time Runners into Repeat Registrants
Getting someone to register once is hard — getting them to come back next year is harder and more valuable. Learn how loyalty programs, referral tools, automated email, and year-over-year data on RunSignup can help you build a race that runners return to season after season.
Share Event Showcases Across Any Event Website
Race directors and organizations that manage multiple events can now build an event showcase once and have it automatically appear across every race website on the same payment account — no rebuilding required.
Signing Up for Races with Meta’s Muse AI Agent
RunSignup’s CEO tested Meta’s new Muse AI Agent to sign up for a race and found that events on RunSignup are already well-positioned for AI agent signups — here’s what worked, what didn’t, and what it signals for the future of race registration.
Help Supporters Raise More With Their Own Fundraiser Email Tools
Individual and team fundraisers can now send emails directly to their own donors right from their GiveSignup fundraising page — with pre-built templates you control, private contact lists, and no cost to your nonprofit.
Collect Donations During Membership Registration
Membership organizations on RunSignup can now add an optional donation step directly into the signup and renewal flow — turning every membership purchase into a fundraising opportunity with no extra work for your team.