Day 1
We always look forward to Jeff Bezos annual letter for Amazon. 2016 Letter to Shareholders. As usual, he always attaches this first year letter where he talks about this being Day 1. This year he makes the point that it is still…
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May 29, 2026
RunSignup May 2026 Top 5 Highlights
At RunSignup, we believe in continuous improvement. That means 2,000+ software releases each year bringing new features and upgraded technology options. While that’s great for events, we know it can be a challenge to keep up with every new release! To help, we’re picking just...May 26, 2026
Your Event, Your URL: Using Custom Domains on RunSignup
Your event website is your community’s front door. So why should that door be labeled with someone else’s address? RunSignup supports free custom domains — meaning you can send participants to YourRace.com instead of RunSignup.com/Race/YourRace. You bring the domain; we handle the...Read More about Your Event, Your URL: Using Custom Domains on RunSignup
May 22, 2026
Migrating Your Membership Organization to RunSignup Has Never Been Easier
If you’re hosting a membership organization on another platform and considering a switch, there’s never been a better time to move to RunSignup. With our new Membership Claiming Tool, migrating your existing members is a straightforward process — and your members can...Read More about Migrating Your Membership Organization to RunSignup Has Never Been Easier
May 22, 2026
RunSignup AI Infrastructure
We have already put AI into our customer’s hands with our AI Chatbot, AI Results and AI Assistant. These have helped thousands of customers reduce their customer support and create more dynamic websites. We are also moving fast on adopting AI into...May 19, 2026
Skip the Signup: On-Site Member Check-In for Running Clubs
Running clubs are always looking for ways to reduce friction for their members. With hundreds of clubs already using Memberships to register and engage their community, the next challenge is member check-in for running clubs that host recurring training runs. Attendance tracking...Read More about Skip the Signup: On-Site Member Check-In for Running Clubs
Recent Blogs
Jeff Kiesel to lead User Interface and User Experience Refresh
Jeff Kiesel started a couple of weeks ago to lead efforts improving the User Interface and User Experience for both participants and race directors. Jeff worked with us part time a few years ago, and we are lucky he responded to our call…
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Customize Email Results Notifications
We have added the ability to customize Results Notifications with rich HTML, and of course the custom tags we have always supported. The new editor looks like the editor in other parts of RunSignup: The tags are very extensive and allow timers to also send…
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Transfer to Waitlist
We have a couple of large customers who have sold out events with Waitlists. Some participants signed up for another event wish to transfer themselves to the event with the waitlist. In this example, a person in the Marathon event for the…
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Sponsor Logo Views
Thanks to our new RunSignUp Analytics, we can now show the number of sponsor logo views on a per sponsor basis. This now includes counting the sponsor watermarks on photo views. In this example, Lacas is the sponsor with their watermark on the…
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RunSignup Analytics
The first step of RunSignup Analytics has been released into production. As the name implies, this is similar to Google Analytics for races using the RunSignup platform. Over time it will collect and process all of the web interactions that your participants…
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Get the Scoop on the RaceJoy Tools Available for the Race Operations Team!
We’ve taken RaceJoy’s foundational live Race Day features that are focused on the participant experience and repurposed them to provide powerful information for race operations. The key features available for Race Organizers are: Tracking: Monitoring: Communications: So how can some of these…
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Registration Market Analysis – April 2017
We did the first Market Analysis last September, and a second one in March and the third one ins September, 2016. We will continue to do this every 6 months and try to make it better with your feedback (so feel free to send suggestions or corrections…
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Shipping Address Correction Stats
Since releasing our Shipping Address Validation that uses the USPS validation mechanism, we have had a lot of customers make nice comments. They use it to let participants that want their Bibs, Giveaways or Add-Ons shipped to a correct address. This is similar to how…
Read MoreDelayed Credit Card Payment Lottery
We are introducing a new way for races to do a lottery where participants enter their credit card up front and it is charged later. This is in addition to the many ways we already support like Waiting Lists and Loyalty Programs used by races like Boilermaker and Space…
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