Hiding Pages in your Race Website
ou can now hide pages in your race website from the Race Page -> Menu Order page on your race dashboard. This is useful if you had a store, but no longer have items to sell. It also allows you to work…
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July 23, 2026
RunSignup Websites: The Single Source of Truth
Most events communicate with participants through several different channels. There may be a standalone event website, a separate registration page, and a series of emails sent to participants. Now, as events begin adding AI chatbots for customer service, there can be a...Read More about RunSignup Websites: The Single Source of Truth
July 22, 2026
RaceDay Scoring and MYLAPS: What’s New
RaceDay Scoring is proud to continue to be one of MYLAPS’ recognized scoring partners in the Americas. RaceDay Scoring and MYLAPS continue its integration. We’ve been closely involved with MYLAPS’ cloud timing efforts from the start, taking part in their beta process,...July 21, 2026
Rearrange Website Builder Columns with One Click
Have you ever built out a multi-column section on your website, then realized you wanted the content in a different order? RunSignup’s Website V2 now lets you swap column positions instantly with new left/right arrows. Hover over any column in a multi-column...Read More about Rearrange Website Builder Columns with One Click
July 20, 2026
Timers, Keep Your Races: Leveling Up Is No Longer Optional
Keep Your Races series — a race retention series for timers
This story — and others like it — illustrates the race retention problem timers face. Races don’t leave because of bad timing. They leave because a key contact moved on, a competitor made a more compelling case, or a relationship was never...Read More about Timers, Keep Your Races: Leveling Up Is No Longer Optional
July 17, 2026
New API Registration Requirements
Since the company’s founding a free and open API has been a foundational feature of RunSignup / TicketSignup. The RunSignup API has enabled timers, race directors, developers, and partners to build thousands of integrations on top of our platform — everything from...Recent Blogs
Partner Dashboard Improvements
We continue to make improvements to the New Partner Dashboard. Improved Search. We refined the search capabilities of the search bar to improve the ability to find participants. We also expanded the date range to all dates, which can be refined in the search…
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New Partner Dashboard
We have released a new Partner Dashboard for our customers like Timers, Race Series, Running Stores Running Clubs and others with many races to manage. The first thing existing partners will notice is the fact we use the same layout menu system…
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Advanced Payment Delays
Advanced Payment (aka Vantiv) accounts with payments made on August 10 (you would see this in the View Payments button on the Financial Summary page) will see a one day delay in the payment receipt into your bank account. Here is the…
Read MorePayment Delays
Advanced Payment (aka Vantiv) accounts with payments made on August 10 (you would see this in the View Payments button on the Financial Summary page) will see a one day delay in the payment receipt into your bank account. Here is the…
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Southwest Cafe Margarita 5K Case Study
We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignup users. This Southwest Cafe Margarita 5K Case Study focuses on the Check-In App and RunScore Results. Southwest Cafe Margarita…
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RunSignup Employees In Your Shoes
This weekend, RunSignup’s own Johanna Goode is putting on her first race as a race director! Johanna is part of the Fishtown Beer Runners and came up with the idea of The Philadelphia Mayors Cup where all of the 35 running clubs in Philadelphia could compete…
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Mid-Year Availability Report
For the first 6 months of 2015 we had 99.998 availability, with NO unplanned outages (knock on wood). We have had 1,590 releases of our site this year thru August 3, with only 2 requiring us to take the site down (2…
Read MoreAvailability Issues on July 31
At around 2:00 AM on July 31 our Cloud provider, Amazon AWS, had trouble with three of the services that we use (SQS, SNS, and SES) simultaneously. The outage lasted until about 3:40 AM. This impacted about 50 transactions. We have been able to recover…
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Personality Perceptions By Event Type – Guest Blog
Guest Blog by Victoria Waldman and Theresa Lewis of Fueled Insights. Highlighted in Fueled Insights’ previous article “The Fight for Runners’ Recreational Dollar,” household income is flat, entry fees are on the rise and there is an abundance of fitness activities. Runners’ disposable…
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