Read More about Race Registration Discounts: When to Use a Coupon Code vs. a Referral Link
Read More about How to Collect Multiple Waivers During Registration
With the release of Teams 2.0, race directors can now set up reserved entries as well as set a total cap for the number of teams allowed. The example on the right shows how a special reservation can be made for either a…
Read More
Our 2013 Availability was 99.9981% for the year. We screwed up twice, and had one planned outage for a total “downtime” of less than 7 minutes for the year and partial registration impact affecting about 15% of customers for about 115 minutes….
Read More
With the release of RunSignup Teams 2.0, we have added a number of powerful options for pricing and packaging to help your race: There are 4 main types of pricing capability: Multi-Person SignUp PricingThis is the old “Group Pricing” that we have had…
Read More
By default, we show the SignUp Fee up front if the runner will be paying for it. We think this is a good practice as it let’s runners know the total cost. However, some races do not want to show this until…
Read More
RunSignup was the first race registration site to have a mobile user interface. Today over 42% of runners are registering from a mobile device and the need for ease of use and full website capabilities is imperative. RunSignup released V 2.0 of…
Read MoreUPDATE: THE ERROR HAS BEEN CORRECTED. LOOKS LIKE WE IMPACTED REGISTRATION FOR ABOUT 2 HOURS. FULL REPORT LATER. POSTMORTEM: One of our employees was handling a support call when they inadvertently accessed a configuration page on our Administrative pages. They accidentally reset…
Read More
Does it make sense for your race to charge a smaller fee for the entry and then require the purchase of an Add-On? For example, you could have a race fee of $20 and then a T-Shirt fee of $15 and a…
Read More
We added a popup to help make sure runners were registering for the right Turkey Trot. It pops up on the page as shown to serve as a gentle reminder.
Read MoreOver the past two weeks our Payment Gateway provider, Braintree, has had a couple of outages. This impacted some users who were trying to pay. The first outage was on November 6 from 4:45-5:02 PM Eastern time. This outage was caused by…
Read More
We have made it easier to set Participant caps on a per event basis, and now enabled cross-event participant cap settings. You can set this up in Customize -> Participant Caps tabs of the Dashboard. Here is how you can now easily…
Read More
