Recent Blogs


2013 RunSignup Year In Review

This has been an amazing year for the RunSignup community, and we wanted to take some time to reflect on the progress we have made in 2013 across several dimensions: Strategy and GoalsIn September we had a company meeting, and we shared…

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Team Bibs

Some team races will have a single bib number for the entire team. For example a Triathlon Relay team may all share the same bib number. One of the setup options in RunSignup Teams is for Bib Numbering. This is in addition to the…

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Reserved Entries for Teams

With the release of Teams 2.0, race directors can now set up reserved entries as well as set a total cap for the number of teams allowed. The example on the right shows how a special reservation can be made for either a…

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2013 Availability Report

Our 2013 Availability was 99.9981% for the year. We screwed up twice,  and had one planned outage for a total “downtime” of less than 7 minutes for the year and partial registration impact affecting about 15% of customers for about 115 minutes….

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Group and Team Pricing

With the release of RunSignup Teams 2.0, we have added a number of powerful options for pricing and packaging to help your race: There are 4 main types of pricing capability: Multi-Person SignUp PricingThis is the old “Group Pricing” that we have had…

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Hiding SignUp Fees

By default, we show the SignUp Fee up front if the runner will be paying for it.  We think this is a good practice as it let’s runners know the total cost. However, some races do not want to show this until…

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Mobile 2.0

RunSignup was the first race registration site to have a mobile user interface. Today over 42% of runners are registering from a mobile device and the need for ease of use and full website capabilities is imperative. RunSignup released V 2.0 of…

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Payment Gateway Problems

UPDATE:  THE ERROR HAS BEEN CORRECTED.  LOOKS LIKE WE IMPACTED REGISTRATION FOR ABOUT 2 HOURS. FULL REPORT LATER. POSTMORTEM: One of our employees was handling a support call when they inadvertently accessed a configuration page on our Administrative pages. They accidentally reset…

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Requiring at Least One Add-On Purchase

Does it make sense for your race to charge a smaller fee for the entry and then require the purchase of an Add-On? For example, you could have a race fee of $20 and then a T-Shirt fee of $15 and a…

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