Read More about 5 Ways to Increase Race Revenue (Without Raising Prices)
Read More about RunSignUp Product Updates — Week of September 21–27, 2026
Over the past two weeks our Payment Gateway provider, Braintree, has had a couple of outages. This impacted some users who were trying to pay. The first outage was on November 6 from 4:45-5:02 PM Eastern time. This outage was caused by…
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We have made it easier to set Participant caps on a per event basis, and now enabled cross-event participant cap settings. You can set this up in Customize -> Participant Caps tabs of the Dashboard. Here is how you can now easily…
Read MoreRunSignup was designed to fix some of the things that bugged us as runners when we signed up for races. One of those things was paying a fee for each runner signed up. So we changed things to being a fee on…
Read MoreOne of the major features of RunSignup is the ability for us to have Partners who help race directors with using the system. Our biggest set of partners are Timers, who use us for multiple races and enjoy the ability for them…
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We have now added the ability for runners and race directors to easily edit the responses to Custom Questions that are asked during registration. This is particularly useful for races, clubs and other technology partners who need to keep accurate information over…
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We have extended the ability to ask Custom Questions during registration to ask for specific types of information: This assures that when a runner is answering a question, they fill in the right type of information. The Date Function is nice because…
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We have added a time format for custom questions. This is very useful for races asking for an estimated finish time. Just click the new button as in the example on the right. This will automatically insert the question into the registration…
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(Geek alert!) We have just released an extension to our Open API to include Club Membership access. This gives other software providers as well as advanced customers access to Club Membership information from their application. For example, another registration provider could now…
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Race Directors can now allow Deferred Entries. This allows runners who might get injured or have a conflict to defer their entry until the following year. Like other Participant Management features like bib exchange, event transfer, refunds, you can set an additional…
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As we continue to get large clubs importing existing memberships into RunSignup, we learn more and develop a few tools. One of the powerful things RunSignup offers is the idea of a single Membership covering multiple people. Very useful for Mom to…
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