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Membership organizations that run ticketed events have traditionally had to manage their member lists separately from their ticketing. That usually means exporting a member database, importing it into the event, or asking every member to pre-register online before they show up. It…
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At RunSignup, we believe in continuous improvement. That means 2,000+ software releases each year bringing new features and upgraded technology options. While that’s great for events, we know it can be a challenge to keep up with every new release! To help, we’re picking just…
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We had registration delays that occurred today from 3:52PM – 4:32PM. All registrations, ticket purchases and membership purchases during that period were processed at 4:32, with the registration timestamp occurring when the person registered. Users saw a spinner on the final confirmation…
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In our race marketing guide, we covered email as one of the four pillars of growing your event — and for good reason. According to the 2025 RaceTrends Report, 12% of registration dollars are directly attributed to email marketing. But sending effective…
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When sponsors sign on to support your event, one of the first things they want is to see their sponsor access is live — logo on the event page, name in the lineup, presence that proves the partnership is real. That’s a…
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RunSignup’s free RaceDay CheckIn displays loyalty of participants by showing the history of repeat years at the race directly at the point of check-in, letting volunteers and staff know whether they’re greeting someone for the first time or welcoming back a multi-year…
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We want to be upfront about a bug with the RaceDay Mobile Timing app that affected some timers this past weekend using it to record backup data. We know how important it is to have reliable data on race day, and we’re…
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If you’ve spent any time in the RunSignup platform — whether as a race director, a timing company, or a race management organization — you’ve likely come across two terms: Partners and Timers. While they can sometimes overlap, they serve very different…
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RunSignup’s Groups & Teams feature makes it easy to manage team-based registration for your race — from defining how teams are structured to controlling exactly who pays what. Want a full walkthrough before diving in? Check out this video Here’s a step-by-step…
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Two questions comes up frequently to support for RaceDay Scoring: How do I practice setting up and testing a race and How do I get my newer staff more experience using the software? The reality is that there aren’t many good substitutes…
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