Refunds: Automation Set Up

Use Refunds to Drive Registrations and Fundraising

Refunds: Automation Set Up

The following recorded webinar offers instructions on how to set up automated refunds for various situations. Refund scenarios include much more than just the traditional refund situations like when a race is canceled. Refunds and percentage discounts are an effective method to encourage higher participation and registrations when using incentive tools like referrals and group pricing. In addition, refunds can be a great way to encourage additional donations and fundraising dollars raised.

Specific refund scenarios covered in the webinar include:

  • Referral rewards
  • Group/Team pricing
  • Participant management (self serve)
  • Donation Discounts
  • Fundraiser Rewards

Event organizers using RunSignup’s pricing tools are in the driver seat and can set up controls and amounts to reflect your preferences. This session provides a helpful overview of the options available and tips in ways to take full advantage of the refund capabilities.


If you have any questions about setting up refunds for your event, please contact your RunSignup account manager or email

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