Meet RunSignup

Our Story

RunSignup creates best in class technology for endurance events. Our Development team builds the best software in the event industry to boost registrations, optimize event operations, and streamline RaceDay. Our Sales and Customer Support team makes sure that our customers can use RunSignup’s tools to their maximum potential throughout the full event cycle: Marketing, Registration, Fundraising, and RaceDay. We’re focused on delivering easy, accessible technology for endurance events at a low cost, and with no advertising or spam. This simple business model keeps our costs low, makes us efficient, and keeps our heart in the right place…focused on technology for events.

As a race director and runner frustrated by existing online registration platforms, RunSignup founder Bob Bickel set out to build a better one that solved problems for race directors and participants in 2009. Today, RunSignup is the largest registration platform for endurance and peer-to-peer fundraising events with more than 7 million participants signing up each year.

In February 2022, RunSignup formally announced TicketSignup to bring the same robust infrastructure and focus on event technology to general admission and timed entry ticket events like festivals, farm events, golf outings, light shows, haunts, and more.

View a Real Time Map of Race Registrations

Watch your registrations (and those from all the other races) in real time, from real locations!

More Than 28,000 Events Choose RunSignup Because…

We value your trust above everything.

RunSignup is a PCI Level 1 payment facilitator and we’ve processed more than $1.7 billion, with all transaction dollars going directly to your event’s bank account and 100% on-time payment. Since 2015, we’ve had just 4 minutes of downtime while doing more than 2,000 software releases per year. We don’t lock you into any contracts – we want happy customers and if you aren’t satisfied, you can leave at any time. Our dedicated support staff is available 7 days per week to assist your team. 

Our free marketing tools boost your registrations.

Promote your event with unlimited free email, free websites (not just a page), custom social sharing, and digital marketing integrations. Grow your event by incentivizing attendees to bring their friends and family with automated Referral Rewards. Drive revenue and a sense of urgency with the most flexible registration pricing options available. 

Your attendees won’t see our brand, only yours.

Unlike other registration platforms, we don’t show our brand and logo to your participants – and we’ll never send your participants marketing emails for other races. From custom domains to fully customizable notifications and email, and an race website that’s easy to build and design, your participants will only see and engage with your brand.  

We make your registration simple.

Participants have a smooth and easy sign up process with mobile-responsive, SEO-optimized websites. Your registration data is always available to easily view and export. We reduce your team’s customer service with powerful admin and self-serve participant management options for everything from deferrals and event transfers to waitlists and bib exchanges.

We have the technology you need on Event Day.

Schedule pre-event emails and streamline check-ins with our easy to use mobile CheckIn App. Sell tickets at the door with our integrated Point of Sale system using Square  credit card and phone chip and tap readers or take cash.

Our success is tied to your success.

Our transparent, transaction-based processing fees mean that we only make money when people sign up for your event. This business model keeps us aligned with event directors and ensures that we are partners in building great and free technology that grows your event and makes you successful. 

Guiding Principles…

Work Hard


You just get better if you consistently put work in. Maybe not overnight, but if you work hard consistently, you can get pretty good after 10 years.

Learn a Lot


True learners do not fear failure but welcome it as a lesson to build on tomorrow. Staying within what you know is not fulfilling and does not build on the constantly changing world – taking advantage of those changes requires learning.

Have Fun


What motivates us to work hard if work is not also fun? Laughing at ourselves is a requirement so we don’t take ourselves too seriously or become too egocentric.

Be a Team


Working, learning, and fun is so much better when you can do it with others. Harnessing the combined and diverse talents of a team, including customers, can lead you to do things that no one person can do individually.

Company News

Welcome, David Drew!

We are excited to announce our newest team member, David Drew. David is joining RunSignup as a Technical Customer Service Representative. He will primarily be focused on providing support for timers using RaceDay Scoring as well as runner tracking. To welcome Drew…

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RunSignup Roadshow: Thanks, Tampa!

We kicked off our 2023 RunSignup Roadshow in Tampa last week, and what a way to start! Attendees joined us at Ordinance One in New Port Richey for three hours of education and conversation over food and beverages. We are thankful to the 45 race directors…

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Welcome, Duy Nguyen & Matthew Brady

We are excited to announce our 2 newest team members, Duy Nguyen and Matthew Brady. Duy Nguyen and Matthew Brady are joining RunSignup as part of the software engineering co-op. To welcome Duy and Matthew to our team and to give them…

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RunSignup 2022 Product Recap

One of our Year End Wrap-up Blogs. Others include 2022 Year in Review, 2022 Availability Report, Company Strategy, TicketSignup 2022 Product Recap, and TicketSignup Product Roadmap. Also, here is our 2023 Roadmap Webinar. One of the things we pride ourselves on is the concept of Continuous Improvement. Since the fundamental…

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Rowan University: Leaderboard Field Experience Project

December 2022 We just completed the sponsorship of another successful project with students from Rowan University.   Two teams of students enrolled in the Computer Field Experience Course took part in an intensive 12 week hands-on project building a solution using the RunSignup…

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2022 Year in Review

One of our Year End Wrap-up Blogs. Others include 2022 Availability Report, Company Strategy, TicketSignup 2022 Product Recap, RunSignup 2022 Product Recap, and TicketSignup Product Roadmap. Also, here is our 2023 Roadmap Webinar. RunSignup helped our customers process $400 Million for their events in 2022. We have continued our…

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RunSignup Product Plan for 2023

One of our Year End Wrap-up Blogs. Others include 2022 Year in Review, 2022 Availability Report, Company Strategy, TicketSignup 2022 Product Recap, RunSignup 2022 Product Recap, and TicketSignup Product Roadmap. Also, here is our 2023 Roadmap Webinar. We are very excited about the coming year of advancements we have planned…

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Race Day: Kiawah Island Marathon

RunSignup’s RaceDay team volunteered at this year’s Kiawah Island Marathon prior to the race and on race day. Nine of us started race day at 4am to provide support for the event’s timing company, Go Race Productions. Crisp McDonald, the owner and operator of Go…

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PRE RACE: KIAWAH ISLAND MARATHON

RunSignup’s RaceDay team got to experience first hand the backend operations of packet pickup and the life of a timer’s support crew by volunteering at this year’s 45th Kiawah Island Marathon on Kiawah Island, South Carolina. The RaceDay team is a team…

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Availability & Infrastructure Report for 2022

One of our Year End Wrap-up Blogs. Others include 2022 Year in Review, RunSignup 2022 Product Recap and RunSignup 2023 Product Plan. We are bringing back our old Availability and Infrastructure Yearly Report after being distracted by the pandemic. We continue to post blogs about important issues…

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