We are getting many questions, and will collect the common ones here. We have several information blog posts out already: My Chargeback Reserve / Holdback does not seem to match your 20%/50% calculation? Our first release of the software on March 10…
Read More
We’ve had many customers express surprise, concern and even anger at our steps to ensure all races have some level of chargeback reserve. Here are some answers to FAQ’s: Your Corona-report does not show a drop in registrations. Why did you change your stance this week?…
Read More
NOTE: We updated our policies for reserves and post race payments on March 27 and April 15. We are likely to continue to update the policy as conditions change. RunSignup will be releasing two tools this week to help races if they are affected by…
Read MoreWe are beginning to see the impact of Coronavirus on our communities and on our races and nonprofit events. We are trying to be proactive to help the industry with information about any direct impact we see and education about actions races…
Read More
As we discussed in our blog about ideas for preparing a plan in case your event is impacted by Coronavirus, we are starting to publish weekly updates on using year over year race data on the number of registrations. In Week 2, race registrations…
Read MoreWe strive for having an accessible end user experience. Being inclusive is an important part of product ownership. As an example, in a recent case study for a large potential client, we scored “all green” for their race website and registration process…
Read More
Chicago has a sales tax on amusements which includes events. However, there are two exemptions available:501C3 organizations Events that comply with all 5 of these criteria: – 501C3 Organizations OR – Events that meet all 5 of these criteria: The good news…
Read MoreAs we discussed in our blog about ideas for preparing a plan in case your event is impacted by Coronavirus, we are starting to publish weekly updates on using year over year race data on the number of registrations. In Week 1,…
Read MoreUpdate (3/4/2020): The CDC has issued guidance for mass gatherings and large community events. It contains a number of good suggestions for the basis of a plan. As we write this, Coronavirus is the headline of every news story and the subject of every…
Read MoreAs we talked about a couple of months ago, Tough Mudder did go to bankruptcy court and ended up with a settlement deal. Spartan will acquire Tough Mudder for $700,000 plus assume debts of $10 Million including honoring prepaid tickets. According to Obstacle Racing Media, Spartan…
Read More