Corporate Team Coupon Support
Corporate Teams members can now use coupons. The setting is int he Corporate Team Options: If you enable coupons for corporate team members please note the following:
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September 17, 2026
Introducing AI Chatbot V2
Race week is when the questions pile up. Where is packet pickup? Can I bring a stroller? Are dogs allowed? I got injured, what is your refund policy? RunSignup AI Chatbot V2 answers those questions on your race website, using your event’s...September 16, 2026
AI Data, Security and Privacy at RunSignup
RunSignup continues to expand our AI capabilities, introducing tools designed to help event directors streamline event management and improve participant support. As with everything we do, we are taking a cautious approach in order to properly protect your data while giving you...September 15, 2026
RunSignUp Product Updates — Week of September 7–13, 2026
This week we shipped 60 releases, adding 12,607 lines of code and removing 2,743 lines as we continue to improve and simplify the platform. This week’s releases focus heavily on ticketed and multi-day event registration, giving race directors more flexible pricing and...Read More about RunSignUp Product Updates — Week of September 7–13, 2026
September 14, 2026
Backing the Backbone: RunSignup’s Investment in Timers
The technology, training, and support behind the people who make races happen.
Timers are the backbone of the endurance industry, providing races with technical guidance and race-day logistics that go far beyond scoring and results. RunSignup heavy investment in timers focuses on enterprise-grade technology built specifically for timers—offered at free to minimal cost—and backs...Read More about Backing the Backbone: RunSignup’s Investment in Timers
September 9, 2026
Help Supporters Raise More With Their Own Fundraiser Email Tools
Activating your fundraisers is what drives a successful peer-to-peer campaign, and GiveSignup gives you a growing set of tools to do it: milestones and badges, milestone notifications, team and individual leaderboards, fundraiser refunds, and more. Fundraiser Email is the newest. It lets...Read More about Help Supporters Raise More With Their Own Fundraiser Email Tools
Recent Blogs
Photo Bib Exclusion
We have added an easy link from the list of common bib numbers that brings up all of the photos with that bib number. This makes it simple to exclude photos that were tagged with incomplete bib numbers. For example, the bib…
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St. Louis BizDash Case Study
We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignup users. This BizDash Case Study creating a Corporate Team event. About the St. Louis Biz Dash and RunSignUp: The St….
Read MoreLots of RaceDay Photo Updates
We are seeing great early adoption of the RaceDay Photos Platform with tens of thousands of photos uploaded during this beta phase. We released a “collage” of new photo features at the end of last week. Here is the run down: Social…
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Force All Participants to become Fundraisers
We added a new option that forces all participants for a specific event to become Fundraisers, but to skip the steps to set up and customize their Fundraising page. This speeds the registration process and maximizes the number of participants who will…
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Scrolling Sponsor Logos
We now offer an easy way to show your sponsor logos as a rotation on the right column of every webpage on your RunSignUp Race Website. You can set this up at the bottom of the Sponsors page:
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RunScore and Race Director Timer Surveys of Most Used & Preferred Registration Providers
RunScore and Race Director, the two leading providers of timing software, independently polled their users to ascertain the registration providers most used and most liked by their user base. These surveys, a follow-up to a similar 2014 survey, help identify the registration providers that are most prominent among…
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Hide $0 Processing Fees
When a Processing fee is $0, there is now an option to hide that on Financial -> Pricing -> Processing Fee Type.
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Fundraiser Questions
We have added Fundraiser Questions that will only be asked of Fundraisers. Tying these together allows for specific questions for fundraisers as well as reporting capabilities. Fundraising questions have the full power of our custom question system including question logic.
Read MoreImport Fundraisers
You can now create and setup the parameters for Fundraising when importing participants:
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